Unable to watch/record more than two channels again

[mitchelln]

Hi.

I updated the software on my Duo4k SE and I'm now once again getting the problem where I can only watch/record two channels at a time. Before I could record at least 8 channels simultaneously if required.
This is a recurring problem that keeps happening after software updates. Unfortunately I cannot find the thread when this problem happened last time to look to see how it was fixed.

I have 10 tuners. A-H are DVB-S NIM(45308X FBC) and I and J are DVT-T NIM(BCM3466). I upgraded to 6.5.003 from 6.4.008 and the problem started again.

Any ideas please? Thanks.

The settings file contains:
config.audio.volume=95
config.autobouquets.area=4099#67#4103
config.autobouquets.ordering=True
config.autobouquetsmaker.addprefix=True
config.autobouquetsmaker.FTA_only=terrestrial_uk_f reeview|sat_282_sky_uk
config.autobouquetsmaker.hidesections=terrestrial_ uk_freeview:670|sat_282_sky_uk:490|sat_282_sky_uk: 560|sat_282_sky_uk:701|sat_282_sky_uk:900|sat_282_ sky_uk:993|sat_282_sky_uk:1000|sat_282_sky_uk:1020 |sat_282_sky_uk:1030|sat_282_sky_uk:580
config.autobouquetsmaker.nextscheduletime=16296768 00
config.autobouquetsmaker.providers=terrestrial_uk_ freeview:rowridge___________:45:|sat_282_sky_uk:hd _west_dorset:76:
config.av.autores_delay=500
config.av.autovolume=hdmi
config.av.btaudiodelay=0
config.av.downmix_aac=passthrough
config.av.downmix_ac3=passthrough
config.av.generalAC3delay=0
config.av.generalPCMdelay=0
config.av.hdmicolordepth=12bit
config.av.surround_3d=hdmi
config.av.videomode.HDMI=1080p
config.av.videorate.1080p=60Hz
config.av.videorate.2160p=60Hz
config.backupmanager.backupdirs=['/etc/enigma2/', '/etc/fstab', '/etc/hostname', '/etc/network/interfaces', '/etc/passwd', '/etc/shadow', '/etc/etc/shadow', '/etc/resolv.conf', '/etc/ushare.conf', '/etc/inadyn.conf', '/etc/tuxbox/config/', '/etc/wpa_supplicant.conf', '/usr/softcams/', '/etc/auto.network', '/usr/crossepg/crossepg.config', '/usr/crossepg/providers', '/usr/keys', '/etc/samba/smb-user.conf', '/etc/samba/private']
config.crash.daysloglimit=8
config.crash.debugloglimit=4
config.crash.enabledebug=True
config.crash.logtimeformat=1
config.crash.sizeloglimit=10
config.epg.freesat=True
config.epg.histminutes=30
config.epg.netmed=False
config.epg.viasat=False
config.epgselection.grid.btn_blue=openEPGSearch
config.epgselection.grid.btn_channeldown=nextPage
config.epgselection.grid.btn_channelup=prevPage
config.epgselection.grid.btn_reclong=addEditAutoTi mer
config.epgselection.grid.btn_red=forward24Hours
config.epgselection.grid.btn_yellow=addEditAutoTim er
config.epgselection.grid.eventfs=0
config.epgselection.grid.infowidth=50
config.epgselection.grid.number_buttons_mode=servi ce
config.epgselection.grid.piconwidth=100
config.epgselection.grid.primetime=19:0
config.epgselection.grid.servfs=0
config.epgselection.grid.servicetitle_mode=picon+s ervicenumber+servicename
config.epgselection.grid.servicewidth=250
config.epgselection.grid.timelinefs=0
config.epgselection.multi.btn_blue=openEPGSearch
config.epgselection.multi.btn_yellow=addEditAutoTi mer
config.epgselection.multi.eventfs=0
config.epgselection.multi.servicewidth=7
config.hdmicec.control_receiver_standby=True
config.hdmicec.debug=1
config.hdmicec.enabled=True
config.hdmicec.force_volume_forwarding=True
config.hdmicec.minimum_send_interval=10
config.hdmicec.tv_wakeup_detection=wakeup
config.hdmicec.volume_forwarding=True
config.keyboard.keymap=eng.kmap
config.lcd.bright=3
config.lcd.dimbright=0
config.misc.ButtonSetup.displayHelp=Infobar/openEventView
config.misc.ButtonSetup.power_long=Module/Screens.Standby/TryQuitMainloop/1
config.misc.ButtonSetup.text=Infobar/showPiP,Infobar/openEventView
config.misc.epgcachepath=/media/hdd/
config.misc.firstrun=False
config.misc.initialchannelselection=False
config.misc.languageselected=False
config.misc.pluginbrowser.plugin_order=Plugins/Extensions/AutoBouquets,Plugins/SystemPlugins/CrossEPG,Plugins/Extensions/EPGImport,Plugins/Extensions/IMDb,Plugins/Extensions/MediaScanner,Plugins/Extensions/MovieOrganisor,Plugins/Extensions/OpenWebif,Plugins/Extensions/PicturePlayer,Plugins/SystemPlugins/TransCodingSetup,Plugins/Extensions/WitAiSpeechToText
config.misc.pluginlist.extension_order=Turn on HDMI-IN PiP mode,AutoBouquets Downloader,CrossEPG Downloader,EPG-Importer,Turn on HDMI-IN full screen mode,Softcam manager,ViX Image Management,Activate Picture in Picture
config.misc.pluginWakeupName=EPG-Importer
config.misc.restorewizardrun=True
config.misc.startCounter=121
config.misc.videowizardenabled=False
config.misc.zapkey_delay=5
config.movielist.enable_collections=1
config.movielist.fontsize=0
config.Nims.0.advanced.lnb.1.diseqcMode=1_0
config.Nims.0.advanced.sat.192.lnb=1
config.Nims.0.diseqcA=282
config.Nims.0.diseqcB=3601
config.Nims.0.diseqcC=3601
config.Nims.0.diseqcD=3601
config.Nims.0.powerMeasurement=False
config.Nims.1.advanced.lnb.2.diseqcMode=1_0
config.Nims.1.advanced.sat.192.lnb=2
config.Nims.1.diseqcA=282
config.Nims.1.diseqcB=3601
config.Nims.1.diseqcC=3601
config.Nims.1.diseqcD=3601
config.Nims.1.powerMeasurement=False
config.Nims.2.advanced.lnb.1.lof=unicable
config.Nims.2.advanced.lnb.1.scrfrequency=1210
config.Nims.2.advanced.lnb.1.scrList=1
config.Nims.2.advanced.lnb.1.unicableManufacturer= Dura-Sat(DUR-line)
config.Nims.2.advanced.lnb.1.unicableProduct=UK101
config.Nims.2.advanced.sat.192.lnb=1
config.Nims.2.advanced.sat.282.lnb=1
config.Nims.2.advanced.sats=282
config.Nims.3.advanced.sats=192
config.Nims.8.terrestrial=All regions, United Kingdom, (Europe DVB-T/T2)
config.Nims.9.terrestrial=All regions, United Kingdom, (Europe DVB-T/T2)
config.OpenWebif.responsive_enabled=True
config.osd.language=en_GB
config.pic.lastDir=/media/hdd/
config.pluginbrowser.src=True
config.plugins.autotimer.show_help=False
config.plugins.bluetoothsetup.enable=True
config.plugins.bluetoothsetup.lastAudioConn=cc:98: 8b:93:a6:37
config.plugins.epgimport.deepstandby=wakeup
config.plugins.epgimport.enabled=True
config.plugins.epgimport.longDescDays=5
root@vuduo4kse:/etc/enigma2#
root@vuduo4kse:/etc/enigma2#
root@vuduo4kse:/etc/enigma2#
root@vuduo4kse:/etc/enigma2#
root@vuduo4kse:/etc/enigma2#
root@vuduo4kse:/etc/enigma2#
root@vuduo4kse:/etc/enigma2#
root@vuduo4kse:/etc/enigma2# more settings
config.audio.volume=95
config.autobouquets.area=4099#67#4103
config.autobouquets.ordering=True
config.autobouquetsmaker.addprefix=True
config.autobouquetsmaker.FTA_only=terrestrial_uk_f reeview|sat_282_sky_uk
config.autobouquetsmaker.hidesections=terrestrial_ uk_freeview:670|sat_282_sky_uk:490|sat_282_sky_uk: 560|sat_282_sky_uk:701|sat_282_sky_uk:900|sat_282_ sky_uk:993|sat_282_sky_uk:1000|sat_282_sky_uk:1020 |sat_282_sky_uk:1030|sat_282_sky_uk:580
config.autobouquetsmaker.nextscheduletime=16296768 00
config.autobouquetsmaker.providers=terrestrial_uk_ freeview:rowridge___________:45:|sat_282_sky_uk:hd _west_dorset:76:
config.av.autores_delay=500
config.av.autovolume=hdmi
config.av.btaudiodelay=0
config.av.downmix_aac=passthrough
config.av.downmix_ac3=passthrough
config.av.generalAC3delay=0
config.av.generalPCMdelay=0
config.av.hdmicolordepth=12bit
config.av.surround_3d=hdmi
config.av.videomode.HDMI=1080p
config.av.videorate.1080p=60Hz
config.av.videorate.2160p=60Hz
config.backupmanager.backupdirs=['/etc/enigma2/', '/etc/fstab', '/etc/hostname', '/etc/network/interfaces', '/etc/passwd', '/etc/shadow', '/etc/etc/shadow', '/etc/resolv.conf', '/etc/ushare.conf', '/etc/inadyn.conf', '/etc/tuxbox/config/', '/etc/wpa_supplicant.conf', '/usr/softcams/', '/etc/auto.network', '/usr/crossepg/crossepg.config', '/usr/crossepg/providers', '/usr/keys', '/etc/samba/smb-user.conf', '/etc/samba/private']
config.crash.daysloglimit=8
config.crash.debugloglimit=4
config.crash.enabledebug=True

[twol]

I am not of your setup, but you seem to have both 19.2 & 28.2E setup on your fbc tuners

[mitchelln]

Thanks for the reply. I don't know how that's got in there. So do I simply remove the 19.2 entries?

[bmitie]

Why did you upgrade when all was working fine?? And did you do a clean install?

[mitchelln]

Why should I not upgrade from 6.4 to 6.5? Why would I do a clean install for a simple software update? None of my other devices require such a drastic step. This is being sold as a consumer device and should behave as such.

I suspect the upgrade was not actually the cause. I bet something else broke the tuner config somehow over the last months of use and the reboot after the upgrade picked the change.

[mitchelln]

Thanks for the reply. I don't know how that's got in there. So do I simply remove the 19.2 entries?

I am not of your setup, but you seem to have both 19.2 & 28.2E setup on your fbc tuners

I removed the 19.2 entries in the settings file and rebooted, but it just inserted them again. Do you know where it might be picking up this dud setting from please?
There's no mention of 19.2 in my tuner setup screen, so I'm mystified where it's getting it from.

[bmitie]

I have the duo4kse as well but reading your problems it all sounds very complicated. What you have is corrupted software and the only way to resolve it would be a clean install. Are you aware the box has a multiboot function? Also the box may be faulty from the outset. When a new image is released avoid it like the plague until it has been thoroughly tested and above all if you have a box that’s working perfect never update. I am still on 6.3. remember if it ain’t broke don’t fix it.

I have a uno4kse with fbc
for 28 e will do you of pic with tuners tomorrow.

[Willo3092]

MENU > SETUP > TUNERS AND SCANNING > TUNER SETUP

Go into the tuner that has 19.2 set up on it and change the LNB to 'not configured' and press green to save.
Do this for all tuners that have 19.2 showing.
It should ask if you want to remove 19.2 configs.

1.jpg 2.jpg

[mitchelln]

Thanks for the info. I cleared the tuners as described and then set them up again. The GUI then started crashing. Looking at the log file it's because it couldn't find channels.
So I ran a full automatic re-scan which mainly sorted that. It still kept crashing and restarting in some of my custom bouquets. After another half hour of swearing, I managed to patch them up in the Web bouquet editor after running a bouquet update.
The good news is it's now back to being able to record multiple channels and I've taken a full image backup of the working state.

I think this is down to the tuner setup screen appending dud default entries possibly. I'm wondering if just going into the screen is enough to cause incorrect values to be written or there's a bug with the config restore that causes issues.

I do wait until at least the .003 version of a major release before upgrading to ensure any major bugs have been picked up. I now have taken a copy of a working settings file and put it in my ssh /home folder so I can always put back if this happens again.

Thanks for the help with this.

[Willo3092]

It's a good idea to save a copy of all the config.nims settings from /etc/enigma2/settings, on your pc.
Saves a lot of messing about if wanting to setup from scratch.

[mitchelln]

It's a good idea to save a copy of all the config.nims settings from /etc/enigma2/settings, on your pc.
Saves a lot of messing about if wanting to setup from scratch.

Yes, I have done this via ssh. Although it was just putting back the dud 19.2 lines after a reboot until I cleared it all down and did the steps above.

[twol]

Yes, I have done this via ssh. Although it was just putting back the dud 19.2 lines after a reboot until I cleared it all down and did the steps above.

make sure that when you replace a settings file, you run a telnet session, and init 4 the receiver (stop it), copy the settings file and then init 6 (reboot)

[abu baniaz]

The excerpt you posted had missing tuner numbers. This indicates that they were not configured. Upgrading involved flashing new image and restoring settings/plugins. So it is possible an old faulty configuration was chosen to be restored. If you want your configuration to be double checked, please transfer the current file called "settings" in /etc/enigma2 from receiver to your PC, zip it and upload it here. Please upload the file instead of pasting the contents.

In addition to the post above about replacing files on the receiver, I would add: stop enigma2 before any manual editing. Once edited and file transfer completes, restart.

[bmitie]

Its surprising we never got a pic of the tuners but to help OP this is what it should look like.

2 more sat ones over the page plus the 2 for DTT = 10.

[mitchelln]

Its surprising we never got a pic of the tuners but to help OP this is what it should look like.

2 more sat ones over the page plus the 2 for DTT = 10.

Yes, that's exactly what mine looks like and has always looked like. Not sure where the 19.2 lines in the settings file were coming from.