Privacy Policy

We are, Satellite Support Forum .: Home of OpenViX Team:. ("we", "our", "us"). We’re committed to protecting and respecting your privacy. If you have questions about your personal information please contact us.


What information we hold about you

The type of data that we collect and process includes:

· Your username, ambiguous usernames should be used when registering. NOT personally identifiable names or email addresses.

· Your email address.

· Your IP address.

· Your date of birth.

Further data may be collected if you choose to share it, such as if you fill out fields on your profile.

We collect some or all of this information in the following cases:

· You register as a member on this site.

· You fill out our contact form.

· You browse this site. See "Cookie policy" below.

You fill out fields on your profile.


How your personal information is used

We may use your personal information in the following ways:

· For the purposes of making you a registered member of our site, in order for you to contribute content to this site.

· For our legitmate interests such as site activity and marketing emails from our Sponsor, currently SDF Trading Ltd trading as, updates regarding the Forum or OpenViX images / Firmware updates or important information. All members can update their mailing preferences as follows: Click 'SETTINGS' top right corner of the Forum > General Settings > Under 'Messaging & Notification' untick 'Receive Email.

· We may use your email address to inform you of activity on our site.

· Your IP address is recorded when you perform certain actions on our site. Your IP address is never publicly visible.

· We will use your email address to email you marketing from our Sponsor, currently SDF Trading Ltd trading as We rely on our sponsor to pay for the Forum, server, OpenViX online update servers and OpenViX image / firmware build servers. All members can update their mailing preferences as follows:
Click 'SETTINGS' top right corner of the Forum > General Settings > Under 'Messaging & Notification' untick 'Receive Email.


Other ways we may use your personal information.

In addition to notifying you of activity on our site which may be relevant to you, from time to time we may wish to communicate with all members any important information such as newsletters or announcements by email. You can opt-in to or opt-out of such emails in your profile: Click 'SETTINGS' top right corner of the Forum > General Settings > Under 'Messaging & Notification' untick 'Receive Email.

We may collect non-personally identifiable information about you in the course of your interaction with our site. This information may include technical information about the browser or type of device you're using. This information will be used purely for the purposes of analytics and tracking the number of visitors to our site.


Keeping your data secure

We protect your personal data against unauthorised access, unlawful use, accidental loss, corruption or destruction. We use technical measures such as firewalls, intrusion detection and prevention, encryption and password protection to protect your data and the systems they are held in. We also use operational measures to protect the data, for example by limiting the number of people who have access to the databases in which our information is held. We keep these security measures under review and refer to industry security standards to keep up to date with current best practice.


How long we keep your data
We keep your data only for as long as we need it. How long we need data depends on what we are using it for, whether that is to provide services to you, for our own legitimate interests such Forum posts, marketing emails or so that we can comply with the law. We will actively review the information we hold and when there is no longer a customer, legal or business need for us to hold it, we will either delete it securely or in some cases anonymise it.


Sharing your data
As a general rule, we do not share your personal data with any other party apart from our sponsor, currently SDF Trading Ltd trading as

As per our Forum registration rules members will receive marketing emails from our Sponsor, currently SDF Trading Ltd trading as Your email address is used for marketing email purposes. Emails are sent from our Forum server on behalf of our Sponsor, currently SDF Trading Ltd trading as


Cookie policy

Cookies are small text files which are set by us on your computer which allow us to provide certain functionality on our site, such as being able to log in, or remembering certain preferences.

How we use cookies below:

This site uses cookies for numerous things, including:

· Registration and maintaining your preferences. This includes ensuring that you can stay logged in and keeping the site in the language or appearance that you requested.

· Analytics. This allows us to determine how people are using the site and improve it.

· Advertising cookies (possibly third-party). If this site displays advertising, cookies may be set by the advertisers to determine how many viewing an advert has had, who has viewed an ad or similar things. These cookies may be set by third parties, in which case this site has no ability to read or write these cookies.



You have a right to access the personal data we hold about you or obtain a copy of it. To do so please contact us. If you believe that the information we hold for you is incomplete or inaccurate, you may contact us to ask us to complete or correct that information. You also have the right to delete your Forum account: Click 'SETTINGS' top right corner of the Forum > General Settings > Under ‘Miscellaneous options ' tick ‘Delete your account’ and click save. All members please note that Forum posts will remain publicly viewable. We do not allow the deletion of Forum posts where members have contributed to publicly viewable Forum threads. Forum usernames are not deleted from Forum threads unless there are exceptional circumstances where a member has used their real name or email address, Forum usernames should ambiguous and not personally identifiable.


Acceptance of this policy

Continued use of our site signifies your acceptance of this policy. If you do not accept the policy then please do not use this site. If you already have a Forum account you may delete your account as described above in ‘Rights’ or contact us. When registering we will further request your explicit acceptance of the privacy policy.


Changes to this policy

We may make changes to this policy at any time. You may be asked to review and re-accept the information in this policy if it changes in the future.