Regarding receiving satellite, you are mentioning what the tuner is set as. You have not mentioned what the actual hardware is. If for argument's sake, you had two diseqc switches which were connected to 19.2 and 28.2 but you set the tuners as if you did not have them, then you are losing out. The golden rule of tuner configuration is that what you set for each and every tuner must match/tally/reflect what is hooked up to it.
Regarding post 14: post a picture of what you see.