Hi,

I am currently on vix version 5.3.007. I am wanting to update as the receiver tends to jam often when channel surfing

I have tried using the Image manger to download the update, but when it reboots to install, the box stays on the update screen and does nothing even after 30 minutes, and I have to power off.

If I do a backup using the image manger then copy that to an external drive, can I restore the backup after I do a clean install with the latest firmware?

Thanks again