Yes, exactly that, have done it loads of times, seems the box isn't picking up the USB sticks.To flash an image, you should only have the one usb flash drive inserted (fat 32 formatted and with the latest image (extracted) to the root of the usb flash drive) then power off via the rocker switch, then power back on and the LED light will flash slowly which indicates it is flashing/installing the image. After a few minutes, when the LED light rapidly flashes, you would then power off via the rocker switch, take out the usb flash drive and power back on. Is this what you are doing?
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This is a friends box so will ask him what he did to it.
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