deep standby problem

[wurzel4]

Have had my attend 8500 for just a week now and every thing is going fine. Except today I noticed that when I put it in deep standby I can not bring it back to life by the remote, but have to switch off and on again via rocker switch on back. Hope someone can help with this problem.
Thanks

[Sicilian]

Have had my attend 8500 for just a week now and every thing is going fine. Except today I noticed that when I put it in deep standby I can not bring it back to life by the remote, but have to switch off and on again via rocker switch on back. Hope someone can help with this problem.
Thanks

Its a driver issue introduced in recent driver updates. Been reported to Xtrend, revert to build 4.2.006 and this issue will not be there.


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[wurzel4]

Thanks for reply.
Good to know that's all it. Will but 4.2.006 back on.
Many thanks for your help

[Bangord30]

Noticed this as well. Back to 1.16 till cable bug fixed too

[techygirl]

I have/had this. Just updated today to 4.2.009 - the release notes state et7x00 and et8500 update drivers * fix not working power button. No sure if this means that this release fixes it or that it specifically is not sorted yet.

EDIT - this is under 4.2.008 and not 2.009 so presumably this latest update hasn't fixed it as there is nothing listed under 2.009.

[Bangord30]

The twin cable pip/recording bug is still there then too. Who can we contact at Xtrend?

[twol]

The twin cable pip/recording bug is still there then too. Who can we contact at Xtrend?

Well, they provided new drivers in the last 48 hours, but were withdrawn because of other issues.
So they are still working on the drivers but unfortunately fixing CI for the German market seems more important

[Bangord30]

Thanks for the update though Twol. Appreciated.

[Sicilian]

If you use deep standby stick with build 4.2.006.

If you use twin hybrid stick with 4.1.016.

Both issues are being worked on.

[techygirl]

The twin cable pip/recording bug is still there then too. Who can we contact at Xtrend?

Good to know that it is being worked on even if it is not resolved. Is there a formal route to report issues or are things picked up from this forum?

Is it a case that the more people that report an issue, the higher the priority?

[Andy_Hazza]

Emailing directly to the manufacturer is always the best option.


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[Sicilian]

They're getting pushed by me every couple of days, they know the urgency

[danlou]

Thanks Sicilian, we in this community appreciate your endeavours as its in the best intetest you , for differing reasons, to get the driver issues resolved.

I do hope there is a fix as staying on 4.1.6 means we are getting behind as regular updates are released.


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[Rob van der Does]

Is there a formal route to report issues or are things picked up from this forum?

Is it a case that the more people that report an issue, the higher the priority?

Reporting issues to the manufacturer is always good, but we also provide issues and information to manufacturers.

[Bangord30]

Anyone know if the driver bug was sorted in.10?