I don't have access to another dish as I live in a flat, we're not allowed to install personal dish's, we have to use the communal dish that they provide.

One new issue i'm seeing is the channels which i'm having issues with are now "n/a" on the tv guide.

n:a.jpg

I've contacted the repair team and they'll send someone to check the dish, in the meantime if this is a problem with the hardware, what can I do to confirm this?