ET10K recording playback stops or freezes

[Mini-Me]

Hi all,

Purchased the ET 10000 from WoS a few weeks ago and I'm very pleased so far. The only issue I am having is that any recorded program appears to stop playing after a certain period of time. So far I have noticed that it has stopped on FTA program after approx 1 min 50 sec playback and on another program it stops after 5 mins.

Tuner A = DVB-T2
Tuner B = DVB-S2
Tuner C = DVB-S2

VIX 3.2 build 036 with VIX Night HD skin

System temp 42 degrees

Any help would be greatly appreciated before I contact WoS.

Thanks

[twol]

.... But apart from that no crashes etc? and the ET10000 is responsive to commands?
What are you recording on? If an internal disk who installed it?

[Mini-Me]

Thanks for the reply...

The box is totally responsive to commands. There are 2 crash logs and I believe that one was when I scanned for bouquets.

I installed a 2.5" 320 gig hdd which has been mounted and initialised.

I can add the crash logs if necessary.

Just had a crash whilst using Auto Bouquet Maker... crashed on bouquet generation. I can upload this current log if need be.


Thanks.

[twol]

So in log setting turn on debug logs, clear the logs there and then run a test recording and playback.... Check if any new logs and if so post crash log plus debug log

[Mini-Me]

Recorded BBC2 HD, played back recording and after 2:11 playback froze. No crash logs or debug logs at all.

[twol]

There is always a debug log, you just have to push the red button to display the debug log
Also when you press the list button on teh remote, what does it display for teh recording?

[Mini-Me]

1_0_19_1B1C_802_2_11A0000_0_0_0.jpg

Still no crash or debug logs.

[adm]

How long is the recording?

Start watching the recording and press OK and the playback progress bar should be displayed. This bar should show the length of the recording and possibly a couple of markers showing the pre/post padding. The reported length may give a clue to the problem being with recording in the first place or a payback issue

[Mini-Me]

Hi adm,

I have had this issue on various recording lengths from several mins to 90 mins recordings. Can't fathom what's wrong. Just trying BBC2 HD again.

[twol]

1_0_19_1B1C_802_2_11A0000_0_0_0.jpg

Still no crash or debug logs.

But did you go to the log mgr and press the red button to display the debug log?

[Mini-Me]

I did twol .... nothing!

Last recording stopped at 4 seconds.

Checked the file on the internal hdd and it is saved as a .ts file, does this sound correct?

[twol]

Did you go to setup/system/logs/settings Enable debug logs = yes. ?

Default is No ..... No debug logs

Ts file is ok

[Mini-Me]

Yep debug logs enabled....

I am currently recording Friends after making some changes to Preferred tuner (the 4 settings mid menu)

What are yours set to?

1_0_1_128F_7EA_2_11A0000_0_0_0.jpg

Edit... Friends playback froze at 5 min 32.
Arrrghhhh

[twol]

Auto.... But if you have enabled debug logs then you must have a log .... Thats what it does ... Showing everything from power up ...... But you probably need a restart to enable it . Didn,t think of that I always have it enabled.

[Mini-Me]

The system has been restarted several times and still no debug log. Only had a debug log when I had a crash.