Recording stutter (HD)!

[kanwar]

I'm currently using VIX image 715 on my 2T. All is well and dandy apart from recording on the box!

What the hell is wrong with TM, ffs!

The recording (I record HD) causes the channels to stutter. I have a 750gb seagate SATA hard drive which runs at 7200rpm. I have formatted it etc but still get the same issues.

Is this a confirmed issue and can anyone help with this, please?

[abu baniaz]

You have had recording issues for a long time. You have tried different images, you have bought a new HDD. I am assuming it is an internal HDD. (This is an assumption owing to your post about how to install a HDD.)

There is nothing wrong with the image/drivers that would cause stuttering on HD channels only during recording. Yes there are other issues. If it was LNB/cabling/alignment, the issue would have been evident during live TV. This leads me to believe that it is a hardware fault with your receiver. The sooner you contact your retailer the better.

TM are normally very good with their hardware support.

[Rob van der Does]

1- Did you have the box format the HDD? This is very important.
2- If you experience stuttering during playback: does it always happen at exactly the same position? So just jump back 15 seconds when you experience a stutter and see if the behaviour is exactly the same.

[Sicilian]

Revert back to build 683, until new drivers are released.

[mkhan]

This is definitely a driver issue and not hardware. I've experienced stuttering on Recordings and live TV in the earlier images which I haven't experienced in recent images the only issue seems to be with blank or incomplete recordings made by timers.

[abu baniaz]

Disagree.

If the drivers caused stuttering on live TV, everyone would be complaining.

[judge]

Disagree.

If the drivers caused stuttering on live TV, everyone would be complaining.

They do cause stuttering on some channels, but again it's random.
Current drivers have sound sync issues & less often picture stuttering issues, but it does happen.
Could be more obvious after streaming playback or certain media file format playback...
However, saying that, I rebooted a TMTwin several times a few days ago when trying to watch a show on CH5 & again on ITV HD. Each time, either the sound was out of sync or if the sound was ok, the picture was jerky.
Had to swap the box out for a Solo2 in the end as it was driving me mad.

[Larry-G]

Disagree.

If the drivers caused stuttering on live TV, everyone would be complaining.

a set of drivers we had a few weeks ago did exactly that, it was so bad within 1 minute of going to any HD channel that channel was unwatchable even on FTA HD channels.

[judge]

Anyway, back on topic for the OP.
I'd do as Sicilian suggests & revert to build 683 for now or use the 683 drivers on build 720 or 721 & let us know if it makes a difference.
The driver developers are in the UK at the moment so the more detail we can provide them while they're here the better so they can see these issues for themselves.

[mkhan]

They do cause stuttering on some channels, but again it's random.
Current drivers have sound sync issues & less often picture stuttering issues, but it does happen.
Could be more obvious after streaming playback or certain media file format playback...
However, saying that, I rebooted a TMTwin several times a few days ago when trying to watch a show on CH5 & again on ITV HD. Each time, either the sound was out of sync or if the sound was ok, the picture was jerky.
Had to swap the box out for a Solo2 in the end as it was driving me mad.

Channel 5HD is definitely one of the channels effected and a couple others like Sky Sports 1 HD and Star Plus HD.

I've only ever noticed the issue on HD channels recorded and when viewed live.

[judge]

Channel 5HD is definitely one of the channels effected

Channel5 SD is FTA here, so it's not only HD & or encrypted channels, happens on free SD channels too.
The randomness is the pain in the arse to track down.

[kanwar]

This is definitely a driver issue and not hardware. I've experienced stuttering on Recordings and live TV in the earlier images which I haven't experienced in recent images the only issue seems to be with blank or incomplete recordings made by timers.

You have had recording issues for a long time. You have tried different images, you have bought a new HDD. I am assuming it is an internal HDD. (This is an assumption owing to your post about how to install a HDD.)

There is nothing wrong with the image/drivers that would cause stuttering on HD channels only during recording. Yes there are other issues. If it was LNB/cabling/alignment, the issue would have been evident during live TV. This leads me to believe that it is a hardware fault with your receiver. The sooner you contact your retailer the better.

TM are normally very good with their hardware support.

1- Did you have the box format the HDD? This is very important.
2- If you experience stuttering during playback: does it always happen at exactly the same position? So just jump back 15 seconds when you experience a stutter and see if the behaviour is exactly the same.

Hi, I can confirm that the issue with recording also happens with SD channels (sorry, my fault, couldn't test properly before). It seems to happen when I'm recording a channel which I'm not watching at that time.

I flashed the image correctly (have tried both VIX and latest 4D images for the box). This is highly annoying. I don't get any stutter during live playback, at all.

Point of note, I did not do a full scan after flashing image. I just loaded 28.2E VIX channel list and used ABM. Is that OK?

Thanks.

[kanwar]

OK, I've done lots of testing and have currently flashed VIX image 683.

My problem seems to be quite specific.

I get the stutter when I'm recording a channel and watching another. It stutters on the channel not being recorded. For example I am recording something on boxnation right now but skysportsasheshd, sky movies channels and skynewsHD is pretty much unwatchable suddenly. Stuttering/freezing like mad. It is perfect as soon as I stop the recording. SD versions of the channels are also freezing.

The strange thing is that some other channels seem to be fine. Wtf?!

Any help in trying to resolve this would be greatly appreciated. Thank you.

[abu baniaz]

External or internal HDD?

[kanwar]

Internal. 750gb seagate hard drive.

This problem didn't seem to exist before. It was ok since 2am yesterday but is playing up again now. Very annoying.