I would suggest you find out where you are in regards to longitude and latitude i`ve no idea where you are sorry,if your in the UK i would align your dish to due south that is 0.8w by adjusting the direction of the dish manually ie with the spiderbox remote if you can .I would recommend that you then set the correct longitude and latitude on the spiderbox i`am guessing your diseq 1.2,use below for long and lat information by inputting you address and postcode also check your actually getting a signal from the lnb connection into the back of the spiderbox
Code:
http://www.dishpointer.com/