Two Tuners DUO4K SE

[Aust-VAST]

Hi all,

We have two DUO4K SE's just arrived late '20.

They are responsive and sublime with the external PSU and touch front panel !

Tuning has not been so straight forward however and I cannot upload logs with the enigma tool so I have attached a system log during a failed scan.

1. With a DVB-T in slot A and DVB-S in slot B (nearside to PCB edge/ rear RHS viewed from the front) I can scan both tuners and lock nearly 700 services.

Upon exit the system reports "Service Unavailable Check Tuner Configuration!" for all satellite services and the channel list is inactive/ "greyed out", however the terrestrial services work normally and are enabled in the channel list/ bouquets.

2. However using the VUPLUS factory image (Experimental 2020-10-21) and with default tuner options, the full range of DVB-T and DVB-S are tuned, locked and the CAM works (yes we have a Government authorised fee based OPTUS-VAST, CAM to watch FTA television in Australia).

To trouble shoot in VIX I have reversed the tuners, no difference.

If I remove the DVB-T tuner, scanning is successful for DVB-S.

Any advice appreciated.

Snippet which seems relevant:

< 1206.7107> [eDVBFrontend1] setVoltage FE_ENABLE_HIGH_LNB_VOLTAGE 0 FE_SET_VOLTAGE 2
< 1206.7217> [Navigation] playing 1:0:19:36B1:E:1000:6180000:0:0:0:
< 1206.7319> [Screen] Showing screen 'InfoBar'.
< 1206.7351> [Notifications] RemovePopup, id = ZapError
< 1206.7354> [eDVBResourceManager] allocate channel.. 000e:1000
< 1206.7354> [eDVBServicePMTHandler] allocate Channel: res -7
< 1206.7355> [eDVBServicePlay] DVB service failed to tune - error 10
< 1206.7358> [Notifications] RemovePopup, id = ZapError
< 1206.7359> [Notifications] AddPopup, id = ZapError
< 1206.7372> [Skin] Processing screen 'MessageBoxSimple', position=(480, 532), size=(960 x 15) for module 'MessageBox'.
< 1206.7441> [Screen] Warning: Skin is missing element 'icon' in <class 'Screens.MessageBox.MessageBox'>(Service unavailable!
Check tuner configuration!).< 1206.7442>
< 1206.7443> [Pixmap] setPixmapNum(3) failed! defined pixmaps: []
< 1206.7477> [Screen] Showing screen '['MessageBoxSimple']'.
< 1206.7551> [Navigation] playing 1:0:19:36B1:E:1000:6180000:0:0:0:
< 1206.7711> [Screen] Showing screen 'InfoBar'.
< 1206.7782> [Notifications] RemovePopup, id = ZapError
< 1206.7784> [eDVBResourceManager] allocate channel.. 000e:1000
< 1206.7784> [eDVBServicePMTHandler] allocate Channel: res -7
< 1206.7784> [eDVBServicePlay] DVB service failed to tune - error 10
< 1206.7788> [Notifications] RemovePopup, id = ZapError
< 1206.7788> [Notifications] AddPopup, id = ZapError
< 1206.7797> [Skin] Processing screen 'MessageBoxSimple', position=(480, 532), size=(960 x 15) for module 'MessageBox'.
< 1206.7857> [Screen] Warning: Skin is missing element 'icon' in <class 'Screens.MessageBox.MessageBox'>(Service unavailable!
Check tuner configuration!).< 1206.7858>
< 1206.7859> [Pixmap] setPixmapNum(3) failed! defined pixmaps: []
< 1206.7886> [Screen] Showing screen '['MessageBoxSimple']'.