zgemma h9 twin no signal

[allaboutthebase]

hi all, newbie here to it all. I have tried to set up the zgemma h9 twin to my existing sky satellite but for some reason there is no signal.

I have attached pictures of the screen from skyq along with the screens of zgemma and the satellite i have outside.

When I chose 28.2E Astra 2E/2F/2G it says tuning then failed. However when I later skiped the settings I was able to get some up to 98 channels but none where bbc1, itv etc.

Would anybody be able to help me with what settings I could use to scan the zgemma box so I can get the freesat channels.

Thanks

what skyq signal is...

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