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Thread: GigaBlue UHD Quad 4K Frozen

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    GigaBlue UHD Quad 4K Frozen

    Hello,

    I seem to be having an issue with my box, where the box randomly seems to be frozen when in standby. I cannot turn the box on until I switch it off from the back and then when I do date/time seem to be incorrect for a minute and the EPG is mostly gone.

    This isn't really an issue till I go to my recordings and also find that all my recordings have vanished. Its at this point where I'm not sure what to do. I want to recover my recordings but am not sure if this is possible.

    Today is the 3rd time this happened over several weeks and so far what I have done is replaced my hard drive (as I thought this may be a HDD issue) and done a factory reset. I had also previously updated all my Vix and all its Plugins, but am now getting frustrated this seems to happen every week.

    Any idea why is this happening and what I can do to prevent it? Suggestions would be appreciated.

    Edit: Forget to mention that after turning on the box after a hard reset, the hard drive seems no longer initialized. If I initialize the hard drive all my recordings will be gone, if they aren't already.
    Last edited by KuchKuch; 28-03-20 at 21:15.

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