I have not long had my duo2 but when i update settings or files and restart, it never comes back on, i have to switch off the box from the back and then switch back on for it to work.

standby power is ok, however if i choose reboot/restart or restart gui, it either gets stuck on the openvix loading screen on or stuck on the 'the user interface of you vu+ duo2 is restarting'

how can i fix this problem please? i really do not want to reflash everything

many thanks