Hi all.

Need some support please with my external HDD on VU Duo2

I have had my Duo2 for a little over a week now, I bought with a 1TB HDD built in, which I am using for my recording/timer purposes.

I already had a 3TB USB Western Digital 'My Book' external HDD

When I set up the box I installed the exfat plugin onto my box and then inserted my 3TB HDD, it found it immediately and I mounted it.

the HDD has lots of tv shows and movies on it and I was able to watch my movie files from it the past few days, however today it is not recognised

I went into the media browser and tried to change the location but it wasn't there, so i went into system setup storage devices and it was in there but did not have any info , said 'unavailable', so I tried to mount it but it came up 'mount failed'

I don;t want to 'initialise' the HDD because this formats it and I don't want to lose all my stuff

But i don't understand that it was working and now its not?

I unplugged the HDD and plugged it back in but it still doesn't want to work.

Any help would be very much appreciated.

Many thanks.