A bit of help please? At my recommendation, my dad replaced a dead humax hd receiver with the wonderful GB Quad..

When his humax died, dish was pointing nicely at Hotbird (13).

I set up his GB Quad and scanned this Sat initially.. Worked a treat.

ownloaded Cateyes and ran a full scan

and somehow all sats have vanished.. Cant seem to get a lock or signal on any - help/guide/advice please?