And indeed: we're all human.
Speaking for myself: I can't stand a problem being posted without any relevant info being given. You know, a posting like 'Help, my box doesn't do XYZ' without even telling what box (let alone what image and what has been tried) .....

Communication is always two-way; on asking a question one has to try to explain oneself, to try to put oneself in the shoes of the one who reads the question. This applies in real live (but at least you can see ones astonishment) and even more so in written communication.
And indeed: in those cases I tend to be a bit curtly; I admit guilt.