New TM-2T not picking up channels

[rinaldi82]

Hi there,

On the recommendation of my father I have purchased the TM-2T for use in my new flat for Freesat initially with a view to adding more LNB's at a later date. The previous tennant advised that Sky was previously available so I have connected the 2 feeds directly into my receiver. At the present the box has the 4d image installed but when I performed the initial setup and scanned 28.2 it didn't pick up a single service.

In the satfinder part of the menu it is showing AGC at 80% and the SNR jumps from 0-70% for tuner A and is sometimes steady at 70% on tuner B. I'm quite new to this so not sure what this means. Is my box faulty or does it sound like the dish needs aligned? Would it be worth loading the Vix image and running the search again?

Not sure if its worth mentioning but I am still awaiting my broadband being connected so at present the box isn't connected to the internet.

Any advice would be greatly appreciated as I am somewhat stumped at what I should do now.