Octagon SX88 V2 - not getting DVB subtitles

[Hpavil]

I'm using an Octagon SX88 V2 with OpenVix 6.4. I am unable to get DVB subtitles. Text subtitles, when available, work just fine. But most channels offer DVB subtitles and I can't get these. The yellow subtitle button on the remote shows that there are subtitles but pressing "OK" does not cause subtitles to be dispalyed. I don't know whether this is a problem with the receiver or OpenVix or something I've set up incorrectly. I'd be grateful for guidance on how to fix this.

[malcolmp]

I don't have an Octagon, Maybe I can check on Hot Bird, Astra 19, Astra 23 or Sky 28? with my two boxes?

[Hpavil]

I don't have an Octagon, Maybe I can check on Hot Bird, Astra 19, Astra 23 or Sky 28? with my two boxes?

Thanks. That would be kind. I'd be particulalrly interested if you can get DVB subs for ARTE on 19 east. I couldn't. I tried also on 13 east and 5 west to no effect.

[Trial]

Hi,
did you check teletext page 388 to see if the current program uses subtitles?

Ralf

[twol]

Thanks. That would be kind. I'd be particulalrly interested if you can get DVB subs for ARTE on 19 east. I couldn't. I tried also on 13 east and 5 west to no effect.

ARTE ....... I see German/French/Danish - German doesn't give anything, French works and Danish is French

[Orlandox]

For me only French DVB subtitles (13fe) and French teletext (888) are working 'In einem fernen Land'. Danish (144e) is German.

[malcolmp]

FILM Far and Away? showing ATM (13:26 BST)

Zgemma H7S: Astra 19. 11895 V (Teletext 888 French Subs works OK) No DVB Subs (French/English/German Audio plus AD)
Zgemma H7S: Hot Bird, 11681 H (DVB 23f and DVB 240 French Subs OK) No Teletext Subs (French/English/German Audio plus AD)


Gigablue: Astra 19, 11895 V (Teletext 888 French Subs works OK) No DVB Subs (French/English/German Audio plus AD)

Gigablue: Hot Bird, 11681 H (DVB 23f and DVB 240 French Subs OK) No Teletext Subs (French/English/German Audio plus AD)

Hope this helps?

[Hpavil]

Thanks. You've confirmed the subtitles are there and available. I can see DVB 23f and DVB 240 in the menu. But when I press the subtitle button on the remote, nothing comes on. I am guessing that this must be an Octagon issue if you can see the subs and I can't. I wonder if there is someone with an Octagon receiver, preferably an SX 88, who can see these subs?

[EnoSat]

subtitles ARTE 19E
11895 V - only TXT
11494 H - TXT + DVB (TXT format)

[EnoSat]

subtitles ARTE 13E
11681 H - only DVB (TXT format + DVB format)

[Hpavil]

subtitles ARTE 13E
11681 H - only DVB (TXT format + DVB format)

Thank you. That's very helpful. That suggests to me that the problem is with the Octagon SX88 V2, rather than OpenVix.

Is there anything you suggest I try with the receiver before taking this up with the retailer (WoS)?

[EnoSat]

you can try to look at the detailed debug of the activity

[JonJon]

Same thing with my octagon sfx6018. Cannot see subtitles on 0.8W Thor (Digi TV).