Hi All
We have had standard RAI for some years now via Hotbird 13E with no problems and that continues. I recently purchased a HD card from Tivusat and the initial installation went without a hitch and I was able to watch any HD channel as well as most scrambled programmes on the normal ones.
Then for no explicable reason we lost MOST of the HD channels, retuned a few times and got them back (eventually) however the signal was poor. A few days later tried again and everything was back 100%. A few days later, guess what, all HDs bar one lost again. I haven't retuned but left it as it was since.
Clutching at straws but the only thing I can think of is that the standard RAI channels are on Hotbird 13E and most of the HD ones are on 13C. I realise they are co-located with a very small difference, is that slight difference enough for us to keep loosing the HD channels and do I need to adjust the dish for 13C specifically.
Thanks in advance for your thoughts.