Nothing from remote

[ngc.ie]

…. I've had a harmony remote for around 10 years, it controls just about everything, boxes come and go but the remote stays the same, and so do the key presses.

can a universal remote improve the angle to zap?
I find the SF8008 not bad but maybe limited compared to other boxes, I have to point it nearly directly head on at box to zap it,
easily misses sometimes just a little niggle other than that I am happy with it.
would a universal remote improve this or is the box itself more than remote?

[twol]

... just try different batteries ..... sometimes that can really be an issue.
I actually find the SF8008 good compared to some of my other receivers that are in the same rack.

[ccs]

can a universal remote improve the angle to zap?
I find the SF8008 not bad but maybe limited compared to other boxes, I have to point it nearly directly head on at box to zap it,
easily misses sometimes just a little niggle other than that I am happy with it.
would a universal remote improve this or is the box itself more than remote?

I've just pointed my harmony remote vertically at the ceiling, about 8 feet from my et10k, and it worked ok.
But it all depends on the remote and the box.

I'm using a harmony ultimate, a replacement FOC for a harmony one when the batteries started to bulge.
They both work as described above.