Hi

New to all this so please understand i'm probably making basic mistakes...

I purchased the Tiviar Alpha + with openvix pre-installed as per advert for £99 plus HDD.

Set up everything as per the wizard, so i'm connected to the internet and run the test to confirm, set up the tuners to astra 28 etc and then changed to client mode.
Installed softcam as advised by supplier cccam 2.1.4
Installed the .cfg file in directory and rebooted.

The supplier confirms im connected to all three of their servers so all seems ok.

Set camsoft manager to cccam 2.1.4 and set it up to receive epg on reboot.

After reboot nothing comes from the server, no channels (epg)

Any idea? where i am going wrong.