Freeview EPG Issue

[Rodders450]

Hi All, as a newbie I have just taken delivery of a ET8500 with 2x T2 and 2 x S2 tuners. The S2 are not in use at the moment due to Sat feeds not ready! So, I got the unit up and running by following the guides available on the forum but have hit a snag with getting the Freeview EPG to load....???
The T2 tuner in slot 'A' has scanned all the channels from Oxford and found 178 channels which seems correct and the EPG shows all these channels but they are orderedas they were scanned rather than as the Freeview EPG.
I've tried to load the Freeview EPG data from AutoBouquetsmaker but when I scan it fails - timeout error..!!! I have attached screenshots of the error and setup screens.
Can someone advise what I have got wrong and how to correct it so I can get the Freeview EPG showing and working?
Thanks in advance