Ok tried another box and image and still the same, I am trying the Sundtek chat and logged in the above link but not sure how to start a conversation or who to talk to. Ill raise a support ticket with WoS to see what they can advice as im thinking there is no power going into the tuner and no sign of a light as per jawz instructions but he said he has a different model so im not sure if there is anyway to tell if it has power.
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