Hi
Is there anybody on here who can help me.
I'm not a computer expert but of reasonable intelligence.
It has come to light that my daughters laptap has not been software updating.
I can look in the history back to 21/03/17 and all updates have failed.
I have been trying to get updates going over the last couple of weeks and each time after the restart it has said that windows has updated.
I have virtually no restore points except for the last couple of weeks when I have been interferring with the update process.
God knows how long its not been updating.
The laptop is about 3 years old was Win 8 when bought and I updated to win 10. It has at times been a nightmare after the upgrade to 10 and bits not working.
On the microsoft site with the laptops symptoms they seem to be pushing me towards a clean Win10 install.
I desparately do not want to do this, its been such a nightmare since upgrading the operting system.

Is there anybody here who could advise me how to get the laptop updating.

Thanks