hi guys.

i currently have a post going on the forum relating to the 1 issue and starting to deal with the 2nd issue that just started today,
my issues are that i am unable to record anymore unless i record what i am watching. the 2nd is that from this morning i am now unable to download and update my EPG the error says "time out for turner lock"

so if i did a factory reset would i lose the image and that the box came flashed and setup with from W-O-S as i am not sure how to do this. just wanting to find out if this is a better choice that attempting to fix the 2 separate faults,

if you think its worth doing do you know a good guide to help me reset the box up with,

thank you