Hi

helping a friend with an xtrend 1000hd, got secondhand but remote does diddly squat, changed batteries etc, buttons on box front do diddly squat, so to access remote I have to use webif but this is not feasible for a non techie. Its got 4.1.016 on it and at the moment its got astra 28east.

Is this now a dud as I have looked at various settings and I cant see anywhere to activate remote. I dont know vix so may be missing the obivious!!

Help.