Tuner failed, streaming problems to mobile app...

[007xico]

Yep, another problem, I do look online before posting.

So,
I launch the vu app on the phone and it does find the vu 4k easy but struggles to stream. At first takes to long to open a stream (some folders in the channel list won't even open), when happens the tv flickers once in a while or image stops and eventually box freezes and says tune failed.

My set is up Hispasat>quad lnb>2 cables to stb and cable tv to the the other tuner.
This problem only happens when launching sat channels.

Tuner A
Configuration mode-------------------------Simple
Mode-----------------------------------------Single
Satellite--------------------------------------30.0w Hispasat 30W-4/30W-5
Send Diseqc----------------------------------yes
ForceLNBPower-------------------------------yes
Force ToneBurst------------------------------yes

Tuner B
Configuration mode-------------------------Simple
Mode-----------------------------------------Single
Satellite--------------------------------------30.0w Hispasat 30W-4/30W-5
Send Diseqc----------------------------------yes
ForceLNBPower-------------------------------yes
Force ToneBurst------------------------------yes

Tuner C
FCB automatic loo through
inactive

Tuner D
FCB automatic loo through
inactive

Tuner E
FCB automatic loo through
inactive

Tuner F
FCB automatic loo through
inactive

Tuner G
FCB automatic loo through
inactive

Tuner H
FCB automatic loo through
inactive

Tuner I
FCB automatic loo through
inactive

Tuner J
Tuner type-------------------DVB-C
Configuration mode---------enabled
Network ID------------------41044
Used service scan type-----provide
Provider to scan------------virgin media UK (6952)

[DaMacFunkin]

I've had the solo4k a very long time, i seem to remember there was a problem with the hardware transcoding needing fixing, because i don't actually use the facility i am not sure if it was ever fixed.

[007xico]

I've had the solo4k a very long time, i seem to remember there was a problem with the hardware transcoding needing fixing, because i don't actually use the facility i am not sure if it was ever fixed.

It's such a shame, so much money for the receiver and can't even stream to my phone inside network. Opened the ports on my router but didn't make any difference.
Gigablue did it better and is cheaper.

Can you confirm if the tuners setting are correct , because when I connect with the phone sometimes says tuner fail and TV freezes .


Sent from my iPhone using Tapatalk Pro