If you look at the box that your receiver came in you will notice that the word 'remote' is not shown in the picture of the front panel. The word 'remote' is in some of the images released by Technomate. In production the word 'remote' was removed from the front panel. This is not an issue, as advised in an email please contact Technomate direct for more information, they are the only ones who know why and decided to remove the word 'remote' from the front panel in production. If you would like the direct number please email us and we will be happy to pass it on to you
At the same time you can give them the serial number of the receiver and they will confirm its authenticity