Hi,
I've just received the above product from your site. For the first few days it seemed to function beautifully. For reference, I chose to have it flashed with OpenVix on purchase.
After a few days though, it seems the box is randomly choosing to refuse to accept any input from the included remote. The only solution seems to reboot the box (power-off then on again). Sometimes this needs to be repeated up to 4 reboot cycles before the remote functions again.
It seems I hay have a faulty product. Can anyone shed any light on this, or alternatively, tell me how I go about exchanging this for a properly functioning one?
Thanks in advance, and kind regards.
(oh, and just to note that the remote seems to be trying to send a signal, because I can see the IR light flashing when viewed through a digi camera on my phone)