EPG, not work right,

[abu baniaz]

You do not connect a satellite signal wire to a DVB-C tuner

Upload a picture of the rear of your receiver.

[sut]

i have connected a wire now to tuner 2 and tuner 3, so the first tuner has nothing connected to it, the 2nd and 3rd tuner has a single wire going to them.

sorry think i may have confused things by calling the tuners a, b, and c, instead of 1 . 2 . and 3

[abu baniaz]

Tuner 1/A. There is nothing connected to this. Set it as not configured

Tuner 2/B. Connect a satellite signal cable into the input port. Do not connect anything into output port
Configure as: simple, single, 28.2

Tuner 3/C. Connect a satellite signal cable into the input port. Do not connect anything into output port
Configure as: simple, single, 28.2

Once you have done this. Try downloading the epg again

[sut]

done all that and is now working perfect, thank you very much for taking the time to help me.