hello all, newbie here so please be gentle.

I've recently purchased a solo SE v2 with VIX image. All is working perfectly with USB hdd except I can't get the external IR to work. Remote works fine on box but as soon as I connect the external IR I lose remote.

I've tried hot plugging it, standby plugging and power off plugging. I've also tried with and without the USB hdd connected.

When I connect the external IR I get the green light on the external receiver so it's getting power.

Am I missing a setting or doing something wrong here or could it simply be a faulty IR receiver?

Thanks in advance!