That's a little harsh. The only questions I was asking was what the fault was and how often this occurs. I also mentioned how long the warranty is. I feel this was all reasonable questions and i didn't feel this was inappropriate to ask. Now regarding the forums talk. I did everything advised so to say that I didn't was very unreasonable to the point that the product was actually faulty. Now I understand that this happens with all electronic devices but that should at least prove that I was asking for genuine help. I appreciate the fact you helped me with the transcoding and I thank you for that. I hope you understand that I have done nothing wrong and that I fully appreciate what you've done.
Now I really want the mut@nt HD2400. Is there anyway you could send a replacement or do I have to order it again?