Internal hdd not powering up

[et9k]

i've installed an internal hdd (velociraptor) but it doesnt seems to be powering up when i turn my gigablue hd quad plus on, it makes no noise or vibratation, i also tried to hook a 3.5" hard disk and turn decoder on, nothing it is like decoder is not powering the hdd, i double checked sata sable and psu cable but nothing changed, i have latest apollo vix installed and there is NOTHING, in any menu related to hard disk, formatting, storage, just NOTHING about HDD, also fdisk is not installed neither lsblk. What the hell?

[et9k]

plz answer me, i have installed
openvix-Apollo.115-gbquadplus_usb.zip
where is hard disk tools? why i see nothing regarding hard disk in the menus?

[Larry-G]

Look in menu-setup-system for the section dealing with the HDD, I can not be more specific as I am at work and not near a receiver.

If you can not see any thing for the HDD there reflash the receiver with build 118 from www.openvix.co.uk without using a settings backup.


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[patchy]

should be in menu,system, storage devices,select then you need to initialise red button

[et9k]

i have menu,system but nothing about STORAGE
now my question is, have the hard disk to "start" when i turn the decoder on ? because looks DEAD, that beside menu, OR does the initializing in the meny do the mats and start the hard disk Physically too?
to Answer myself that question i'm gonna plug an usb hard disk in order too see if menu things pops out, but in all decoders i've had hard disk physically started with decoder, regardless of the image.

[et9k]

i will also try to give hard disk external alimentation, but leave it plugged in the internal sata, my suspect is i got a defective unit that doesn't powers the internal hdd.

[Larry-G]

to Answer myself that question i'm gonna plug an usb hard disk in order too see if menu things pops out, but in all decoders i've had hard disk physically started with decoder, regardless of the image.

The HDD section in the image is not dependent on weather it detects a HDD or not, if its not there you are either looking in the wrong place or there is something wrong with your image, in which case you should as advised reflash to the latest image on the openvix servers.

[Larry-G]

For the HDD section look in Menu> Setup> System> Storage devices.

I would also recommend you go to www.openvix.co.uk and download a copy of the ViX manual as this covers almost the entire setup of a ViX image on all supported receivers.

[et9k]

For the HDD section look in Menu> Setup> System> Storage devices.

I would also recommend you go to www.openvix.co.uk and download a copy of the ViX manual as this covers almost the entire setup of a ViX image on all supported receivers.

jesus christ dude, i really thank u for your effort in trying to help me, but i'm not that NEW of decoders and vix images, the menu is just NOT THERE. i will try to reflash, can u wise me a specific version?
i repeat i flash with
openvix-Apollo.115-gbquadplus_usb.zipù


Anyway something is badly wrong because i repeat, hard disk doesnt turning on when i turn decoder on (i put an ear on it and nothing)

[Larry-G]

jesus christ dude, i really thank u for your effort in trying to help me, but i'm not that NEW of decoders and vix images, the menu is just NOT THERE. i will try to reflash, can u wise me a specific version?
i repeat i flash with
openvix-Apollo.115-gbquadplus_usb.zipù


Anyway something is badly wrong because i repeat, hard disk doesnt turning on when i turn decoder on (i put an ear on it and nothing)

I have already advised you multiple times to head over to www.openvix.co.uk download the latest build for your receiver (Apollo build 118 I believe) and flash that WITHOUT USING A SETTINGS BACKUP. I dont mean to be rude but if you cant follow that simple piece of advice there is very little more I can do to help you, especially as I am not even near a receiver my self but at work.

[et9k]

DUDE
ok, i did the test, and i'm sorry to say u are wrong, as soon as i plugged the usb hard disk, storage menu appeared in menu system.
when i unplug it, it disappear. So it's not the image, and i'm not gonna reflash it. I really think at this point that my unit is defective and just doesnt powers the internal hdd.. any solution? i really dont wanna wait for the rma.. maybe i can get power from another source, finding it with a tester... any ideas?

[Larry-G]

So it's not the image, and i'm not gonna reflash it.

OK then I am no longer willing to help you any further, I have given you advice and every step of the way you have ignored and refused to follow that advice. so find some one else to help you because I'm done.

[Sicilian]

Why are you trying to power a 3.5" velociraptor HDD internally? Quad+ only supports 2.5" drives, before trying to declare fault I suggest u connect a 2.5" drive and test.


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[et9k]

OK then I am no longer willing to help you any further, I have given you advice and every step of the way you have ignored and refused to follow that advice. so find some one else to help you because I'm done.

better, because u look UNABLE to help from the peak of your arrogance, i'm telling u the synthomps and u keep ignoring them, indeed, i was right on all front.

I did another test, powering internal hdd plugged with internal sata with external alimentation, and EVERYTHING works, menu storage it is now present, i have two options here, defective motherboard doesnt powers up hdd or the little cable is defective somewhere.

[et9k]

Why are you trying to power a 3.5" velociraptor HDD internally? Quad+ only supports 2.5" drives, before trying to declare fault I suggest u connect a 2.5" drive and test.


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mmmmm this is indeed very intresting.. u think it requires more wattage? velociraptor is 2.5" but u may be right that it requires more power, same for the 3.5" i tested.. if this is really true that decoder stinks.. it can't even power a 3.5 hdd? lol !
grazie caro ora provo con un ssd 2.5 altrimenti lo alimento dall'esterno e vaffall'ovo