online update

[dougieduncan]

hi
ive just done a usb update to apollo 41 on my tm2t and everything went great was watching telly and noticed there was another update to apollo 42 so decided to do the online update , problem now is box is stuck on please wait is it safe to switch off and on or has anyone got any suggestions

[dougieduncan]

anyone any ideas

[judge]

What does the screen actually say? are any updates happening?

[dougieduncan]

just a black screen on telly on box itself it says please wait

[dougieduncan]

wish I never bothered updating everything was going fine

[abu baniaz]

Let me flash 41 on tmtwin and get serial logs. Give me a moment.

[dougieduncan]

right I am just going to switch it off at rocker switch and hope for the best

[abu baniaz]

I had 32 on, updated to 42 without an issue. Flashed 41, no restores or plugins etc. Updated to 42 fine too.

[dougieduncan]

abu thanks for the reply do you think its ok to switch off and then back on

[dougieduncan]

right too late ive switched it off at rocker switch , switched back on got the technomate screen but box is now stating booting

[abu baniaz]

If you can get serial boot logs (using a serial cable), that could lead to identify the problem. If not, perform a USB flash of 41. I can only guess it is a plugin/driver you had installed. Sorry, if I am mistaken.

With the TMs, if it is stuck on "booting", not a big deal. If it is stuck on "starting" that is a very big deal.

[dougieduncan]

abu thanks for reply
I reflashed with 41 and im in the process of setting up will not be doing online update thanks

[judge]

abu thanks for reply
I reflashed with 41 and im in the process of setting up will not be doing online update thanks

Online update to 42 working fine here, just a glitch/network issue when you tried?

[abu baniaz]

If you can list what plugins etc you had installed, taht could help find what caused issue.

[dougieduncan]

yes thanks abu got it going reflash with usb to 41 done the trick