'receiver encountered a software problem'

[Jon Goulding]

Hi there. Wonder if anyone can provide some advice. My TM Twin OE has been working perfectly since being set up by a friend a couple of months ago. But... last weekend it would not start so I rebooted and at 49% it gave me the message 'Your receiver has encountered a software problem...' and asked me to send the crash log to vixlogs. I did this but haven't heard yet. What do I do to fix it? Would be most grateful for any ideas. The content of the crash log is this:

<?xml version="1.0" encoding="utf-8"?>
<openvix>
<enigma2>
<crashdate>Thu Jan 1 01:01:36 1970</crashdate>
<compiledate>Nov 1 2013</compiledate>
<contactemail>vixlogs@world-of-satellite.com</contactemail>
<!-- Please email this crashlog to above address -->
<skin>ViX-Night-HD/skin.xml</skin>
<sourcedate>2013-11-01</sourcedate>
<version>3.0.0</version>
</enigma2>
<image>
<stbmodel>duo</stbmodel>
<kernelversion>
<![CDATA[
Linux tmtwinoe 3.5.3 #1 SMP Fri Nov 1 22:47:47 CET 2013 mips GNU/Linux
]]>
</kernelversion>
<kernelcmdline>bmem=112M ubi.mtd=4 root=ubi0:rootfs rootfstype=ubifs rw console=ttyS0,115200n8 rootflags=sync slab_max_order=0 hwtypenum=0</kernelcmdline>
<nimsockets>NIM Socket 0:</nimsockets>
<imageversion>
<![CDATA[
box_type=tmtwin
build_type=0
version=3.0
build=775
drivers=N/A
date=20131101214319
comment=ViX
target=9
creator=openViX
url=http://www.technomate-support.co.uk
catalog=http://www.technomate-support.co.uk
]]>
</imageversion>
<imageissue>
<![CDATA[
Welcome to OpenViX for %h
openvix 3.0 %h

]]>
</imageissue>
</image>
<software>
<enigma2software>
<![CDATA[
Collected errors:
* opkg_conf_load: Could not create lock file /var/lib/opkg/lock: No space left on device.
]]>
</enigma2software>
<vuplussoftware>
<![CDATA[
Collected errors:
* opkg_conf_load: Could not create lock file /var/lib/opkg/lock: No space left on device.
]]>
</vuplussoftware>
<gstreamersoftware>
<![CDATA[
Collected errors:
* opkg_conf_load: Could not create lock file /var/lib/opkg/lock: No space left on device.
]]>
</gstreamersoftware>
</software>
<crashlogs>
<enigma2crashlog>
<![CDATA[
+ (1) Background File Eraser
+ (5) Tuxtxt
+ (8) graphics acceleration manager
+ (9) GFBDC
10800k video mem
- double buffering available!
7560kB available for acceleration surfaces.
resolution: 720 x 576 x 32 (stride: 2880)
+ (9) gLCDDC
found OLED display!
lcd buffer 0x7e7ff0 8448 bytes, stride 132
LCD resolution: 132 x 64 x 8 (stride: 132)
+ (9) Font Render Class
[FONT] initializing lib...
[FONT] loading fonts...
[FONT] Intializing font cache, using max. 4MB...
+ (10) gRC
RC thread created successfully
+ (15) eWindowStyleManager
+ (20) DVB-CI UI
+ (20) UHF Modulator
+ (20) RC Input layer
+ (20) misc options
+ (20) AVSwitch Driver
couldnt open /dev/dbox/fp0 to monitor vcr scart slow blanking changed!
+ (21) input device driver
Input device "TM-TWIN-OE remote control (native)" is a remotecontrol
Found 1 input devices.
+ (22) Hdmi CEC driver
eHdmiCEC: detected physical address change: 1000 --> 0000
eHdmiCEC: send message 84 00 00 00
+ (30) eActionMap
+ (35) CI Slots
scanning for common interfaces..
CI Slot 0 setSource(0)
CI Slot 1 setSource(0)
eDVBCIInterfaces->setInputSource(0, 0)
eDVBCIInterfaces->setInputSource(1, 1)
cannot open /proc/stb/tsmux/input2
cannot open /proc/stb/tsmux/input3
done, found 2 common interface slots
+ (35) CA handler
+ (36) Stream server
+ (40) eServiceCenter
settings instance.
+ (41) eServiceFactoryDVD
+ (41) eServiceFactoryM2TS
+ (41) eServiceFactoryMP3
+ (41) eServiceFactoryFS
+ (41) eServiceFactoryDVB
reached rl 70
---- opening lame channel db
reading services (version 4)
loaded 12776 services
scanning for frontends..
opening frontend 0
close frontend 0
opening frontend 1
close frontend 1
found 1 adapter, 2 frontends(2 sim) and 5 demux, boxtype 1
RTC not ready... wait for transponder time
[EPGC] Initialized EPGCache (wait for setCacheFile call now)
Loading spinners...
[ePNG] couldn't open /usr/share/enigma2/spinner/wait20.png
found 19 spinner!

setIoPrio best-effort level 3 ok
main thread is non-idle! display spinner!
Failed to open /dev/dbox/fp0
[Harddisk] enumerating block devices...
new Harddisk sda -> /dev/sda -> /dev/sda
[Harddisk] enumerating network mounts...
Reading satellites.xml
removing internal link on frontend id 1
sec config cleared
setSlotInfo for dvb frontend 0 to slotid 0, descr BCM7335 (internal), need rotorworkaround No, enabled Yes, DVB-S2 Yes
setSlotInfo for dvb frontend 1 to slotid 1, descr BCM7335 (internal), need rotorworkaround No, enabled Yes, DVB-S2 Yes
link tuner 1 to tuner 0
setting internal link on frontend id 1
slot: 0 configmode: simple
diseqcmode: diseqc_a_b_c_d
slot: 1 configmode: loopthrough
sec config completed
[Time By]: Transponder
[Ipkg] Added to OPKG destinations: /
[FONT] adding font /usr/share/fonts/Roboto-Bold.ttf...OK (Regular)
[FONT] adding font /usr/share/fonts/Roboto-BoldItalic.ttf...OK (Italic)
[FONT] adding font /usr/share/fonts/Roboto-Black.ttf...OK (Bold)
[FONT] adding font /usr/share/fonts/Roboto-BlackItalic.ttf...OK (Boldit)
[FONT] adding font /usr/share/fonts/nmsbd.ttf...OK (Subtitlefont)
[FONT] adding font /usr/share/fonts/lcd.ttf...OK (LCD)
[FONT] adding font /usr/share/fonts/ae_AlMateen.ttf...OK (Replacement)
[FONT] adding font /usr/share/fonts/tuxtxt.ttf...OK (Console)
- double buffering available!
3600kB available for acceleration surfaces.
resolution: 1280 x 720 x 32 (stride: 5120)
[SKIN] loading include: /usr/share/enigma2/ViX-Common/CommonSkin.xml
[FONT] adding font /usr/share/fonts/valis_enigma.ttf...OK (Subs)
[FONT] adding font /usr/share/fonts/nmsbd.ttf...OK (FdLcD)
[iInputDevices] getInputDevices <ERROR: ioctl(EVIOCGNAME): [Errno 25] Inappropriate ioctl for device >
Activating keymap: Default (US)
Activating language English (UK)
[VideoMode] setting aspect: 16:9
[VideoMode] setting wss: auto
[VideoMode] setting policy: panscan
[VideoMode] setting policy2: letterbox
[VideoMode] setting scaler_sharpness to: 0000000D
[VideoMode] setMode - port: YPbPr, mode: 720p, rate: 50Hz
[EPGC Load] Poller disabled.
[EPGC Save] Poller disabled.
[EPGC] setCacheFile read/write epg data from/to '/etc/enigma2/epg.dat'
couldn't open /proc/stb/misc/12V_output
setLCDBrightness 25
setLCDBrightness 127
setLCDScrollspeed 150
setLCDRepeat 3
setLCDMode 1
Setting OSD position: 0 720 0 576
Setting OSD alpha: 255
Setting 3D mode: auto
Setting 3D depth: 50
[EPGC Save] Poller disabled.
[EPGC Load] Poller disabled.
FIXME: request for unknown slot
FIXME: request for unknown slot
Plugin Extensions/WebInterface failed to load: No module named plugin
[XMLTVImport] autostart (0) occured at 92.217306
[AutoTimer] Auto Poll Enabled
[SoftcamManager] AutoStart Enabled
[CI_Assignment] activating ci configs:
[CI_Activate] FOUND 2 CI Slots
[CI_Activate_Config_CI0] no config file found
[CI_Activate_Config_CI0] error parsing xml...
[CI_Activate_Config_CI1] no config file found
[CI_Activate_Config_CI1] error parsing xml...
starting hotplug handler
wasTimerWakeup failed!
[ImageManager] AutoStart Enabled
[ImageManager] Backup Schedule Disabled at (now=Thu 01 Jan 1970 01:01:32 IST)
[BackupManager] AutoStart Enabled
[BackupManager] Backup Schedule Disabled at (now=Thu 01 Jan 1970 01:01:32 IST)
[AutoBouquetsMaker] AutoStart Enabled
[AutoBouquetsMaker] AutoBouquetsMaker Schedule Disabled at Thu 01 Jan 1970 01:01:32 IST
[XMLTVImport] autostart (0) occured at 92.332459
[XMLTVImport] WakeUpTime now set to -1 (now=92)
warning, skin is missing element state in <class 'Screens.PVRState.TimeshiftState'>
RemovePopup, id = ZapError
[Skin] Attribute not implemented: alphatest value: blend
setValue 100
Setvolume: 100 100 (raw)
Setvolume: 0 0 (-1db)
Setvolume: 100 100 (raw)
Setvolume: 0 0 (-1db)
EXCEPTION IN PYTHON STARTUP CODE:
------------------------------------------------------------
Traceback (most recent call last):
File "/usr/lib/enigma2/python/mytest.py", line 695, in <module>
runScreenTest()
File "/usr/lib/enigma2/python/mytest.py", line 542, in runScreenTest
profile_final()
File "/usr/lib/enigma2/python/Tools/Profile.py", line 54, in profile_final
IOError: [Errno 28] No space left on device
------------------------------------------------------------
(exit code 5)
]]>
</enigma2crashlog>
</crashlogs>
</openvix>

[judge]

IOError: [Errno 28] No space left on device

Your flash is full, are you storing EPG on it? or maybe a corrupt opkg file?
Look in /var/lib/opkg/lists/ for any large files & delete them.

[Jon Goulding]

Cheers. I've had a look and it shows one large file dated a couple of days before I noticed the receiver was not working:

openvix-mips32el Size: 3,154,599,396

Should I delete this and then reboot?

[Larry-G]

yes delete that file and reboot.

[Jon Goulding]

That's worked. Fantastic. Thanks.

Any idea what might have caused the problem. I only had a couple of films stored on the device. Is it possible that one of my kids could have pressed record or live pause when they were watching?

[judge]

That's worked. Fantastic. Thanks.

Any idea what might have caused the problem. I only had a couple of films stored on the device. Is it possible that one of my kids could have pressed record or live pause when they were watching?

It's just a corrupt download, we're still not 100% on why it happens every now & again and there is no harm in deleting it when it does.
Andy is looking into a way of stopping it happening, so hopefully in a future build.

[Jon Goulding]

Many thanks for your help.

[daz12]

hi

i have a technomate tm500 and i have lost some channels when i look for them is showing removed and i cant find satellite astra 28.2 i have it on eutelsat 28A/astra/2F/2A
can you help me please

Cheers
Daz12

[abu baniaz]

hi

i have a technomate tm500 and i have lost some channels when i look for them is showing removed and i cant find satellite astra 28.2 i have it on eutelsat 28A/astra/2F/2A
can you help me please

Cheers
Daz12

Start a new thread in teh correct section. You have now hijacked two threads which are completely differnt to waht your issue is.

Navigate to teh TM500 section and click on post new thread. Seems like youh ave messed up the satellites.xml