ultimo box factory reset problem

[judge]

no when i first got my box its had oringal firmware installed i couldnt find my usb stick so i used a usb hdd i follwed the tut first time and it allowed me to press the - button it updated fine... i then tryed something else and have to do a factory reset it rebooted and come up in a bootloop .. iv tryed going back putting the firmware back on like the first succesfull time and its not comming up on the box to press - thats my problem

Sorry to ask this, but you seem to be perfectly capable of reading English replies fine, is it a language barrier that makes your support requests un-readable?

[chinywhite]

im going to have too look like then

[craig37]

If you are not being asked to press the - button the receiver is not detecting the HDD or the image files on it, try a real USB stick.

Phoenix... Your patience medal is in the post ..!