play/pause button not working on new vu remote

[leonius]

hi guys

I got a new model vu+ remote control but the play/pause button has no response on screen

when I press the play/pause button there is a light on the uno to show that it picks up the command but the box does nothing,will not play or pause

I have just done a flash to build to 683

[Larry-G]

683 ? is that a typo as were currently on build 783.

[leonius]

683 ? is that a typo as were currently on build 783.

very sorry I ment build 783

[Larry-G]

what code is the remote set to ?.

you can find this out by going to Menu> setup> system> remote control code.

[leonius]

[QUOTE=pheonix;249727]what code is the remote set to ?.

you can find this out by going to Menu> setup> system> remote control code.[/QUOT

remote control system code is set to 2

[Larry-G]

well it's on the rite code for the box but i would try changing it to code 1 as thats what i use on mine as it's sat rite next to my solo2 which uses the same code by default.

First change to code 1 on the receiver.

Then change the remote code


press and hold 2 and 7 for three seconds until the led turns red
press help
press 0001 or 0002 or 0003 or 0004
this will then allow you to use your selected vu+ model


If you want to use a universal remote, change to MODE 1!

[leonius]

thank you for your help

I have set the code to 2

but still the play/pause key has no response

any more ideas

[Larry-G]

yes it was already set to code two, try code one and see if that works, i'm currently using a Harmony 600 on my ultimo on code two and play / pause are working great ( wont be able to check the uno till a little later tonight ).

[leonius]

I have now tried both code 2 and code 1 and still no luck

the light shows on the uno but no play/pause response on screen

just to remind I am using the new model vu+ remote control

my 2year old broke my original uno remote so I got this new model from the sponser

on the original uno remote there was a button each for play and pause,but on this new model vu+ remote the play and pause options share the same key on the remote
im not sure if this has something to do with the problem

[Larry-G]

give me 10 minutes to test on my uno ( if possible upload a photo of the new remote you have to see if it's the same one i have ).

[leonius]

give me 10 minutes to test on my uno ( if possible upload a photo of the new remote you have to see if it's the same one i have ).

ok thanks

here is a link to the exact remote I am using,if you wish I will send a pic
VU-plus-Duo2-Solo2-Uno-Ultimo-Genuine-New-Style-Universal-Remote-Control

[Larry-G]

ok mate.

just checked and with the remotes i have the play and pause buttons are working perfectly, although i dont have the new style remote your using so there may be a issue with the remote / keymap for that remote. gona have to ask any about it.

[leonius]

http://www.world-of-satellite.com/sh...ay%2Fpause+key

here is a link I found.the guy sounds like he had the same problem as me but on he's duo2

he got it fixed in a build update but for my uno this update doesn't seem to work

[Rob van der Does]

The 20131108 drivers support the combined play/pause key of new R/C for the solo/duo/uno/ultimo.
Those drivers are not yet available in the ViX image, but you can download them from

http://archive.vuplus.com/download/drivers/

and install them manually. I tested them on UNO & Ultimo and it works fine.

[leonius]

The 20131108 drivers support the combined play/pause key of new R/C for the solo/duo/uno/ultimo.
Those drivers are not yet available in the ViX image, but you can download them from

http://archive.vuplus.com/download/drivers/

and install them manually. I tested them on UNO & Ultimo and it works fine.

thank you

may I ask how to install them manually please