I've attached a screenshot of what happens ... I have no idea what causes this or how it happens as it only happens to my girlfriend. I'll get home and on the Duo display it'll show "All Channels" (as if it were on the epg) but it will be a channel on the screen. The ONLY way to do anything is press the stop button. Pressin EPG doesn't do anything neither does trying to change the channel. Pressing the OK button shows a basic display, nothing like the usual information when you press the OK button. This is a frustrating issue as I have no idea how to replicate it!