Box stuck on starting

[dougieduncan]

hi tried updating by usb latest image. all went well and remove usb came on screen checked what build I was on but in information still said I was on 729 so tried again this time box is stuck and states starting on box screen tried all usb ports tried other usb sticks but doesn't work just states starting anyone got any ideas would be much appreciated,

[has786]

Hi did you press the exit button repeatedly when you turned the box on after flashing was completed?

[dougieduncan]

hi thanks for reply yes I did as I said it went fine but I was still on the old build according to information,

[dougieduncan]

haven't a clue what to do now

[Sanjhere]

Hello Dougie,

I had a problem with the flash, mine partly did it and showed the new image and version info but it had not flashed completely.

Judge suggested using the HP format tool. Extract the image from the zip and put the whole folder onto the USB. That worked wonders for me, flashed within 2 minutes.

Please look for the HP format tool on the forum.

By the way, I have always understood that you should use the USB at the front of the unit, that's what I did on mine.

I hope it works for you.

Good luck

[abu baniaz]

Can you get into the alternate operating ssytem. Repeatedly Press Menu while booting?

Try to reflash the bootloader by RS232. It will need to be jtagged if you cannot flash. The recovery tool is in the Twin section if I remember correctly. Make sure you downlaod and use the 2T bootloader.

[dougieduncan]

hi sanjhere
thanks for reply i used the format tool , put the whole update folder onto usb ,tried all 3 usb on unit still nothing , just says starting on front panel

[dougieduncan]

thanks abu
I didn't want to press anything , as for reflashing the bootloader by rs232 ,that's sounds a bit complicated to me bear in mind im still quite new to all of this

[Sicilian]

If you have internal HDD, power off, disconnect the HDD and try booting again.

[dougieduncan]

If you have internal HDD, power off, disconnect the HDD and try booting again.

thanks Sicilian box came with internal hard drive, how do I disconnect hdd

[Sicilian]

Disconnect power, unscrew lid, carefully disconnect SATA cable from motherboard.

[Sanjhere]

Hello Dougie,

I am a newbie like you so Sicilian and others know a lot better than me but to state the obvious, I have to turn the power off to the unit via the rocker switch at the back, put the USB in, turn the unit on and keep pressing CH- to get the unit to read from the flash.

Do you need to press a button to get the unit to read you USB? I know I had a lesson in finding that out when I first reflashed a couple of years back.

[Larry-G]

This is the exact flash procedure for the TM-2t and ViX images.

http://openvix.co.uk/index.php?dir=G...20TM-2T-OE.pdf

depending on the image your currently using you may need to update the bootloader ( same procedure as flashing a image but do this first )

http://openvix.co.uk/index.php?dir=Bootloaders/TM-2T/

[dougieduncan]

hi sanjhere
ive never pressed a button to get unit to read usb, do you mean keep pressing channel down button so that the unit will read the usb

[Larry-G]

as per the tutorial i created / quoted for the TM-2T

Preparation.
1. Format a USB stick to FAT32.
2. Download the image of your choice and extract it to your desktop.
3. Open the folder you extracted to your desktop, in this case named openvix-3.0.658-tm2t_usb, you will see another folder named update, this is your image file. Copy the entire
update folder directly to the USB stick.


Flashing the Receiver.
– Fully power the receiver down via the rocker switch at the rear of the receiver.
– Insert the USB stick containing the image files into one of the USB ports on the receiver.
– Power the receiver on from the rear rocker switch and await instructions.


As your TM-2T-OE starts to power up you should see a prompt on the receivers display asking you
to press the ok button, at this point you need to press the ok button on the front of the receiver to
initiate the flash / update procedure..