Hello Guest, if you are reading this it means you have not registered yet. Please take a second, Click here to register, and in a few simple steps you will be able to enjoy our community and use our OpenViX support section.
Results 1 to 10 of 10

Thread: Probably a hardware issue but...

  1. #1

    Title
    Junior Member
    Join Date
    May 2013
    Posts
    12
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Probably a hardware issue but...

    I have a problem which prevents me from using my TM Twin which is probably a hardware issue but thought I'd see if any of you here had experienced the same. My TM recently started switching completely off (always overnight) from standby mode. It wasn't a big problem as all I needed to do was switch it back on from the front button, but the last time it happened it would not come on at all and I have been getting the message (on the display)..."starting" followed by a zero moving backward & forward. I've tried all the obvious stuff like switching on/off from the rear rocker switch, disconnecting from the power supply & leaving the TM off overnight, but nothing works. The only thing I can think of that might have caused this condition is that I recently upgraded the software via the settings facility for performing this function. I've emailed Technomate twice without reply and am going to phone them but thought I'd put it on here first to see if anyone is familiar with this problem Thanks in advance for any advice offered.

  2. #2
    Larry-G's Avatar
    Title
    V.I.P
    Donated Member
    Join Date
    May 2010
    Posts
    32,542
    Thanks
    7,824
    Thanked 22,935 Times in 12,378 Posts
    What exact image build where you on previously ? and how did you update ?.
    My posts contain my own personal thoughts and opinions, they do not represent those of any organisation or group but my own.

    If you don't like what I post, Don't read it.

    SIMPLES.

  3. #3
    abu baniaz's Avatar
    Title
    Moderator
    Join Date
    Sep 2010
    Location
    East London
    Posts
    23,393
    Thanks
    6,451
    Thanked 9,163 Times in 6,238 Posts
    The update software would have not caused an issue.
    I suspect that the sudden power loss has somehow corrupted the memory. Best to ring them up. The power issue has caused the problem.

    It may be possible to flash the bootloader again using an rs232 cable (not always possible) but a wasted exercise if power keeps cutting out.

  4. #4

    Title
    Junior Member
    Join Date
    May 2013
    Posts
    12
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Quote Originally Posted by pheonix View Post
    What exact image build where you on previously ? and how did you update ?.
    The image build I was on was the one that I keep on a USB flash drive which I downloaded from here, but the most recent update was from the menu>setup>software update on the TM itself. I don't really think that was the problem though.

  5. #5

    Title
    Junior Member
    Join Date
    May 2013
    Posts
    12
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Yeah, I guess you're right. I'll get onto them on Monday . Thanks for advice.

  6. #6

    Title
    ViX Beta Tester
    Join Date
    Jan 2011
    Posts
    14,099
    Thanks
    3,389
    Thanked 4,102 Times in 3,198 Posts
    Quote Originally Posted by jax View Post
    Yeah, I guess you're right. I'll get onto them on Monday . Thanks for advice.
    I'd try a fresh flash, build 750 available on http://openvix.co.uk & don't restore anything first.

  7. #7

    Title
    Junior Member
    Join Date
    May 2013
    Posts
    12
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Unable to flash as I can't start the thing up in the first place, but if I can get it started that's what I intend to do.

  8. #8
    abu baniaz's Avatar
    Title
    Moderator
    Join Date
    Sep 2010
    Location
    East London
    Posts
    23,393
    Thanks
    6,451
    Thanked 9,163 Times in 6,238 Posts
    If you have a HDD, I recommend you disconnect it. Check the Power supply for any bulging capacitors.

  9. #9

    Title
    Member
    Join Date
    Sep 2011
    Posts
    30
    Thanks
    21
    Thanked 4 Times in 4 Posts
    Hi, I recently had to send a TM 2T back for the very same reason, it had a new motherboard fitted & all seemed to be working as normal then the receiver started scrolling up through the channel list by itself when I pressed the up arrow to get the list up, it wouldn't stop doing this even when the remote wasn't in the room, although pressing exit on the front panel seemed to fix the problem but only temporarily because it did exactly the same thing when I pressed the up arrow button but this time pressing the exit on the front panel didn't solve it so I had no option other than switching it off at the rear switch, after switching it on again I got the starting _0_0_ message but nothing happened. I had the most recent 4D image on the receiver. It's very odd that after a new motherboard was fitted the same thing happened again, although the first time it happened it was flashed with VIX image! Am going to try to reflash later using brand new kingston 8gb usb & if that fails was thinking about the RS 232 method. Let's hope this isn't a new issue with the drivers!!

  10. #10

    Title
    Junior Member
    Join Date
    May 2013
    Posts
    12
    Thanks
    0
    Thanked 0 Times in 0 Posts
    So I'm not alone with this problem. I managed to get it started yesterday, but then it switched itself off from standby overnight and has gone back into "starting -o-" mode. If I can manage to get it started one more time I think I'll do a factory reset and start from scratch again, but this time without any of the plug ins etc. Keep it nice and lean without any of the frills. I hardly use it anyway now that I have Netflix and mostly use catch up services for TV I miss. If that doesn't work then it will have to go back. Thanks for your help everyone
    Last edited by jax; 15-10-13 at 00:27.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
This website uses cookies
We use cookies to store session information to facilitate remembering your login information, to allow you to save website preferences, to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners.