Standby problem

[01342]

Hi,

I have a problem with a Solo, bought about 2 weeks ago from the sponsor with VIX preloaded.
At night I turn it onto standby and the next day I can't get it out of standby without unplugging then plugging back in.
Any ideas?

Cheers,

Keith

[mickyblueys]

Mods would need to see debug logs to give you a good idea of problem. Switch them on and post them here.


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[01342]

Thanks,

I can see where the logs should be, /home/root but how do you turn them on?

Cheers,

Keith.

[mickyblueys]

Menu-setup-system-logs

Go into settings, select location to save, easier to have set to usb or hdd.

Then turn enable debug log on.

Input you're w-o-s. Username and email and you can send future logs direct to forum from box.

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[01342]

So I've done all that. I should now wait till tomorrow to see what log is there?

Cheers,

Keith.

[mickyblueys]

So I've done all that. I should now wait till tomorrow to see what log is there?

Cheers,

Keith.

Yes or try and replicate the problem now through testing......but probably easier to wait and see if it will happen again. If it does and you can't wake the box send (and post to this thread just incase) the last debug log (date and time wise) for a mod to help.

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[mickyblueys]

What version and build number was pre installed for you?

Menu-information-about

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[01342]

What version and build number was pre installed for you?

Menu-information-about

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3.0 632

I'll see what happens overnight

Cheers,

Keith

[mickyblueys]

you can set a power timer to turn box to deep standby at night then to wake to normal standby our even wake up completely in the morning. This is good for power saving. Have a look in menu-timers-powertimers

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[01342]

you can set a power timer to turn box to deep standby at night then to wake to normal standby our even wake up completely in the morning. This is good for power saving. Have a look in menu-timers-powertimers

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Thanks, I'll look at those once I get this other prob sorted. Last night I put it into standby and when I woke the green light was on. This is the other prob I have. When this happens there is no volume, I have to switch to standby then back on. When this happens the EPG is not up to date. I think both problems must be related and related to the EPG update. So either it won't turn on but the EPG is up to date or it's already turned itself on but with no sound and the EPG is wrong. I can't paste in the log, the forum tells me too many characters

Cheers,

Keith.

[mickyblueys]

Do you have your epg set to update during the night? Whilst the box is in standby mode?



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[01342]

Do you have your epg set to update during the night? Whilst the box is in standby mode?



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Yep, and bouquet update

[mickyblueys]

You might find the plugin cache flush may help you, do a search on this forum it is posted somewhere. It may even be on the feeds now,I think.

Also set a power timer like I said earlier. I have mine to goto deep standby at 01:00 then to wake to standby at 07:00. Daily.
I then have bouquet set to update at 07:05 then epg to update at 07:10.
With these settings and the cache flush I rarely have issues with the box powering up now, where as I used to have problems daily similar to you're own.


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[mickyblueys]

Regarding you're log, attach the log don't paste it,

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[01342]

Regarding you're log, attach the log don't paste it,

Sent from my GT-I9100 using Tapatalk 2

I'll try what you've suggested, thanks.
Log attached.

Cheers,

Keith.