recording

[abu baniaz]

Missus is not too happy. Also got the recorded black screen on TM Twin build 626. Is this issue still only affecting TMs?

EDIT: I have gone to Recording settings and changed from normal to "descramble and record ecm", lets see if this fares better.

[judge]

Can ye upload debug logs of when this happens.

[hhatkin]

Lots of us use the TM2T.

I guess there are not a lot of users here though - that was my point - see his user name.
Mine records perfectly.

the hdd which was put in when i bought box

Do you mean it came with the drive already installed?
Do you know the brand name and capacity?

[Stanman]

Another satisfied TM 2T user here, recording to a 64GB USB stick and not missed a heart beat

[Wizard55]

Another unsatisfied customer here using tm 2e. Recording doesn't work for me on 2 premium channels .

[hullfc27]

it says my hdd is HGST HTS545050A7 so it maybe an hitatchi 500gb and yes w.o.s installed it

[Stanman]

Try formatting the drive again - you will lose data so only do this until you have exhausted all the advice here

Also make sure its mounted as HDD

Blue button>VIX>mount manager>green button > press left right to change HDD to HDD rather than sda1.

also go into the recordings setting and see where its set to record to.

[hullfc27]

ive done all that today thanks and ive also redone the f connectors checked snr and also checked both tuners work by using 1 at a time ive also set tuner b to be equal to tuner a to see if this changes anything ive set something to record later so will update on it........the recording i tried last night was setup for when the box was in standby dont know if this would make any difference or not??

[Larry-G]

i am also getting your receiver encountered a software problem this is crazy 4th time in 2 days....

trying to put on channel and all it does is go back to your receiver encountered a problem???

Those are known as Enigma crashes and as a result they would have generated a crash log, these logs are a invaluable tool for us to identify and fix bugs etc, so if you have them either upload them to the forum or send them directly from within the logs manager on the receiver it self.

[hullfc27]

just had another crash and it says to send the log found in /hdd to vixlogs@worldofsatellite.com but cannot find any logs in that folder

[Larry-G]

Home/root/logs or just go to the logs manager in the image it self, fill in your details ( forum user name and email address ) then send them that way.

[hullfc27]

ive uploaded them to the vix support part of this forum thanks for your help so far

[hullfc27]

flashed build 627 then added cccam2.2.1 used ABM setup epg with openTV installed ondemand then did an update to 632 via the box setup recording with descramble and ecm times instead of normal setup a couple of timers via green button and this seems to have worked so far just incase anyone else wants to give it a try might help

[ab25657]

guys,

something that I have seen as being common with a few recordings that I have setup last night. A good recording has the following files:-

-rw-r--r-- 1 root root 249 Mar 25 19:56 20130325 1957 - Sky ShowcseHD - Sherlock Holmes_ A Game Of Shadows.eit
-rw-r--r-- 1 root root 4604592 Mar 25 21:32 20130325 1957 - Sky ShowcseHD - Sherlock Holmes_ A Game Of Shadows.ts.sc
-rw-r--r-- 1 root root 6211784704 Mar 25 21:35 20130325 1957 - Sky ShowcseHD - Sherlock Holmes_ A Game Of Shadows.ts
-rw-r--r-- 1 root root 24 Mar 25 21:35 20130325 1957 - Sky ShowcseHD - Sherlock Holmes_ A Game Of Shadows.ts.cuts
-rw-r--r-- 1 root root 194528 Mar 25 21:35 20130325 1957 - Sky ShowcseHD - Sherlock Holmes_ A Game Of Shadows.ts.ap
-rw-r--r-- 1 root root 344 Mar 25 21:36 20130325 1957 - Sky ShowcseHD - Sherlock Holmes_ A Game Of Shadows.ts.meta

A bad recording does not have a [RecordingName].ts.sc or [RecordingName].ts.ap...

Any idea why sometimes the files are not saved? I think that this is the root cause of the black screens that people will see?

[ab25657]

Looking into this a bit more, and it looks like this is a problem that is experienced E2 wide, of which there is a plugin that you can download to try and fix. ReconstructApSc.

But... Not been able to get it to work with the recordings that I have done last night. Also, another common thing that I have seen (I have been recording a lot recently) is that I had not restarted the box for a few days, and thus 5 recordings failed in 1 night. I have restarted the box entirely, and recorded some tests today and no problems have been seen.

One thing that I think would be beneficial (I am still using the 4d image at the moment) is for to tell the user that two timers have been scheduled at the same time, but on different channels. I have ran into the same problem of gung ho recording, of which 3 or 4 have tried around the same time but failed. Has the Vix image got this functionality