Hi,
I recently had an issue with my TM-Twin box (which is mentioned in another thread/topic on this forum).
Basically, once morning I got up and switched on the tv and found that the TM-Twin was stuck on CrossEPG updating. I tried to press any button on the remote and nothing worked. Then I tried all the buttons on the box itself and still no response.
After waiting for a long time, I switched off the device and restarted it - only to find that the TM-Twin was not stuck on 'Starting ...' message.
I tried everything I could to get it to work, reflashing bootloade, image, etc but nothing would work as it would not recognize any of my usb sticks and the ethernet port was also not showing any lights (meaning that the box was simply not booting and was therefore not on the network).
I sent it back to the shop I bought it from and they told me that something I downloaded overwrote some other important files. I don't agree with this as I didn't download anything.
They also told me that the usb port of the box were now malfunctioning and that they were going to send the box back to Technomate to get it fixed or replaced.
My questions are:
- Can a update from CrossEPG corrupt other system files on the box (as that is what seems to have happenned)?
- Can this physically damage the hardware i.e. USB port not working and ethernet not working, etc.
- Is this covered by manufacturer warranty - as this is not something I have done. Everybody would update the EPG at some stage either manually or automatically, so I'm not sure what did I do wrong?
The box is currently with Technomate and I am waiting to hear from them.
Any help/suggestions would be appreciated. Also, if this happens again, what do I do ???
Regards,