help .. new one to vu+ world with a small problem

[abdullaziz]

Hello to all ..today i got my vu+receiver ;D but the problem is the tuner !! there is a message appears and says both of them (a) and(b) (not connected ) !! though I'm sure 100% that everything is connected ?

[Sicilian]

Press Menu > Settings > Service searching > Tuner configuration. Something like that, cant remember the exact path right now, having a busy day. Basically check your tuner configuration.

[abdullaziz]

i did the same thing but still have the same problem !!

[kingy29]

I had this problem once with Pli image re-flashed and it cured the problem

[Sicilian]

Please give the following info: -

Dish setup, fixed or motorised?

Post you tuner configuration settings please.

[abdullaziz]

I had this problem once with Pli image re-flashed and it cured the problem

actually i'm new to this kind of receiver so how i can do it ?

[abdullaziz]

Please give the following info: -

Dish setup, fixed or motorised?

Post you tuner configuration settings please.

I live in an apartment where there is a fixed plug Satellite is this what you mean ?

[Sicilian]

Please give the following info: -

Dish setup, fixed or motorised?

Post you tuner configuration settings please.

I live in an apartment where there is a fixed plug Satellite is this what you mean ?

So your using a fixed dish for Freesat/Sky UK?

I also need to post your tuner configuration settings, press menu on your remote > Select Setup > then select Service searching > Tuner configuration.

[kingy29]

I had this problem once with Pli image re-flashed and it cured the problem

actually i'm new to this kind of receiver so how i can do it ?

Download image Vti,Pli or original .
1. Format your memory Usb stick on your PC FAT32.
2. Create a directory called vuplus.
3. Within the the vuplus directory create another folder called duo.
4. Unzip the USB upgrade files into that directory.
5. Power off your VU+ Duo.
6. Insert memory stick into front USB slot.
7. Power on your VU+ Duo and follow the on screen instructions on your STB

[abdullaziz]

Please give the following info: -

Dish setup, fixed or motorised?

Post you tuner configuration settings please.

I live in an apartment where there is a fixed plug Satellite is this what you mean ?

So your using a fixed dish for Freesat/Sky UK?

I also need to post your tuner configuration settings, press menu on your remote > Select Setup > then select Service searching > Tuner configuration.

it's for sky and i can't find my Tuner configuration !! it says
" tuner A: BCM7335 DVB-S2 NIM (internal)(DVB-S2) NOTHING CONNECTED !!
" tuner B: BCM7335 DVB-S2 NIM (internal)(DVB-S2) NOTHING CONNECTED !!

[Sicilian]

Read here and look at the screenshot's http://www.vuplus-support.co.uk/vu-d...o-for-dummies/

To check the configuration select tuner A, then press left/right buttons to change the fields. Look at the screenshot that says fixed dish.

[abdullaziz]

I had this problem once with Pli image re-flashed and it cured the problem

actually i'm new to this kind of receiver so how i can do it ?

Download image Vti,Pli or original .
1. Format your memory Usb stick on your PC FAT32.
2. Create a directory called vuplus.
3. Within the the vuplus directory create another folder called duo.
4. Unzip the USB upgrade files into that directory.
5. Power off your VU+ Duo.
6. Insert memory stick into front USB slot.
7. Power on your VU+ Duo and follow the on screen instructions on your STB

i'll try it and see what will happen

[abdullaziz]

thanks every one al last it works ..by update the usb to the last image .

[bobonthejob]

Excellent... Glad you got it working. Good work guys.

[kingy29]

Glad to hear you are up and running enjoy.