Hi have given up on my spiderbox,bought giga800 se have done manual search on freq 11914/11934/ skybox office channels downloads no problem but i can only find channels when i go into last scanned dont know how to save them not named,and when i manual install another freq other scanned channels vanish do i have to manual install freq everytime i watch boxoffice.debating doing factory reset and starting again.but being new to this worried will lose vix image,not confident enough to reflash just yet. anyone help have ran out of ideas.Cheers