Black screens on vix image build 350.

**Rob van der Does** · 19-10-12, 19:11

We have looked into that, but we couldn't reproduce this.
Suggestion is that your settings are not OK, as the box can't find a channel.

**sargie** · 19-10-12, 19:26

Originally Posted by Rob van der Does

We have looked into that, but we couldn't reproduce this.
Suggestion is that your settings are not OK, as the box can't find a channel.

So why does it only do it from deep standby then? If i hard reset the box it's fine. Untill the next time after deep standby. After flashing i install perm timeshift, add cline, add cccam 2.1.4 and send over rats channel list add picons and setup cross epg. Thats it. The only thing im doing different to previous iq images is adding perm timeshift as that plug in did not work.

**Rob van der Does** · 19-10-12, 21:01

Originally Posted by sargie

So why does it only do it from deep standby then?

Which channel is set as 'startup service'?

Or easier to do: please set 'startup service' to a valid channel.

**Sicilian** · 20-10-12, 06:37

Sargie, this issue is being investigated, can you please PM me your serial number.

**sargie** · 20-10-12, 13:46

Originally Posted by Sicilian

Sargie, this issue is being investigated, can you please PM me your serial number.

Yep ill send it now. Is it the number that starts tm twin under the box or the other number?

**Sicilian** · 20-10-12, 16:41

Originally Posted by sargie

Yep ill send it now. Is it the number that starts tm twin under the box or the other number?

Yes that one.

**dilly1066** · 24-10-12, 22:55

hiya, ive been helping a friend with his tm twin and it isnt running very well, last time i was there i enable logs in the logs mananger settings and have been to his again to transfer them onto a usb and send to the right people, he gets alot of lock ups, vix image in top left corner and box wont respond unless he turns it off and on from the back, he also gets alot of random reboots, can be watching tv and the box will just reboot its self, who shall i send this log files to ? thanks

**Rob van der Does** · 25-10-12, 06:23

Easiest way is to send logs to us directly from the box (using logmanager).
You can also post them here.

**dilly1066** · 26-10-12, 01:56

New folder.rar

hiya, il try enabling that auto send then when im round at my friends house next time, for now il just upload what i have to here, thanks

**Rob van der Does** · 26-10-12, 06:10

Memory problems and segfault.
I would advise to flash the box, do not use a settings restore, make your settings and activate a swapfile.
Also make sure EPG-import is properly set up.

**dilly1066** · 26-10-12, 17:28

hiya, i never restore settings, always use new ones, been using catseye channel list as thats the one he likes is that ok ? i been using the xgeped (i no thats spelt wrong lol) epg settings, where it stays on the same channel and downloads the egp in a minute or 2, it has a usb stick in the back for epg so could create a swap file on there, also its been flashed lots of times, are them settings and list ok to use ? only thing im not 100% sure on is whether i made a swapfile or not, apart from that the above is all i do, thanks

**sargie** · 29-10-12, 23:55

So no answer to my problem yet then? What was the result of pming my serial number? I have reflashed yet again and the problem still persists i guess this is now a problem for tm and not vix?

**judge** · 30-10-12, 00:07

sargie, what build are you currently using?
what bouquets are you currently using?

I know it doesn't help & I've been harsh on this box in the past, but it's working perfect for me lately.

**dilly1066** · 31-10-12, 18:26

hiya, managed to get to my friends house yesterday and flashed the latest image onto his box, set up everything from scratch like normal, made a swap file this time on the usb stick, also tried a different channel list , usually use catseye but tried misters channel list, went round again today and its still the same for him, freezing and glitching on free to air channels, box randomly rebooting, heres log files i took from his box earlier

vix build 390 logs.rar

im not sure what else to do, thanks

**Sicilian** · 31-10-12, 20:01

I suggest to flash twice as follows: -

Use latest build 393 http://www.world-of-satellite.com/en...ir=TM-Twin-OE/
Format USB stick fat32.
Copy update folder to root of USB stick.
Download bootloader from here http://www.world-of-satellite.com/en...rs/TM-TWIN-OE/
Copy the cfe.bin to your USB stick and place with the flash files. update > tmtwin > cfe, copy into directory.
Flash the image, press ok when prompted on TV.
When complete power off, wait 30 seconds, power on and flashed again.
Once second flash is complete, power off for 30 seconds.
Power on and repeatedly press EXIT on top of front panel until openvix splash screen disappears.
Setup completely fresh, do not restore anything.

If you getting freezing and glitching on FTA then I'd seriously look and your feed.

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