Black screens on vix image build 350.

[sargie]

I had this on the first build aswell. At random times a simple button press on the remote sends the box into a black screen with no other option than hard restart to fix it. The most common time for this to happen is after the box has been in stand by over night. There are no crash logs for this so i can't submit any.

The box simple black screens and locks up.

[Rob van der Does]

Possibly the debuglogs can tell us what's going on.

[Larry-G]

As suggested by rob, try enabling debug logs to see if that can catch the cause of your problem.

Sent from my GT-I9300 using Tapatalk 2

[sargie]

Ok guys will do been busy so only just checked back. It is happening every time after standby now first press of remote and it black screens and locks up.

[sargie]

Ive submitted 2 debug logs and another 3 crash logs over to you guys. I really hope you can sort these problems out as they are a right pain in the arse. Stability is a major issue for me in these builds.

[Stanman]

What additional plugins do you have insalled?

I have 350 on three boxes and stability is not an issue using different cams but no extra plugins apart from 1Channel.

[Rob van der Does]

The crashlogs you sent are from build 350 and suggest a problem that has been solved (we're on build 370 now).
Furthermore: can you check please what InputDevices in the menu say? Did you change anything in there?

[sargie]

I am on build 370, only plug in i have added is permenant time shift that works on a vuo duo just fine.

Input devices.. Technomate remote control (native)
I have not changed a thing in there.

[sargie]

OK it's just black screened on me again on build 370 debug log has been sent your way.

[Rob van der Does]

Was this on a scrambled or on a FTA channel?

[sargie]

Was this on a scrambled or on a FTA channel?

No channel it was after boot up the box stuck on the vix splash screen I went to change channel and bam black screen and box locks up. I had the issue of sticking on the splash screen way back in early IQ images, but if you changed channel it fixed the problem.

I have had it do it before when on a channel but I couldn't tell you if it was scrambled or FTA.

[Sicilian]

No channel it was after boot up the box stuck on the vix splash screen I went to change channel and bam black screen and box locks up. I had the issue of sticking on the splash screen way back in early IQ images, but if you changed channel it fixed the problem.

I have had it do it before when on a channel but I couldn't tell you if it was scrambled or FTA.

Enable logs and post them here. Logs will be in home/logs. Not crash logs, acutall running logs.

[abu baniaz]

Did you perform a clean upgrade or did you allow the receiver to restore your settings?

[sargie]

As suggested by rob, try enabling debug logs to see if that can catch the cause of your problem.

Sent from my GT-I9300 using Tapatalk 2

Ive submitted 2 debug logs and another 3 crash logs over to you guys. I really hope you can sort these problems out as they are a right pain in the arse. Stability is a major issue for me in these builds.

OK it's just black screened on me again on build 370 debug log has been sent your way.

Enable logs and post them here. Logs will be in home/logs. Not crash logs, acutall running logs.

So you do you want debug logs or something different now? As you can see i was asked to submit debug logs and have been doing.

[sargie]

Did you perform a clean upgrade or did you allow the receiver to restore your settings?

In the past i have been updating via the reciever but this time i did a fresh install of vix 378. I am still getting black screens after deep standby.