GT-Sat GT-S3DCSS24 SCR no signal

[abu baniaz]

I am pretty sure that the LNB comes programmed in two varieties, one is for the Italian market. Note the word "or" at the bottom of the leaflet. One side of the leaflet has the frequencies used for the 24 SCR/user bands/channels, the other has the fewer frequencies used for the Italian market. Try the Italian option, the first user band is 1210 MHz instead of 975

P.S
Link to guide on taking screenshots in my signature if you need it.

Edit: Screenshots showing the GT sat models as well as just one tuner setup to illustrate the configuration.

[StephenRadford]

Thank you I will try that.
The piece of paper in the box is single sided with Userband-ID and Userband-Frq columns.
1 - 975 Mhz
to
24 - 2125 Mhz.
Thank you for the screenshot tip.

[StephenRadford]

Hi Abu,
Still nothing with the Italian model selected
Do you think there might be a fault with the actual LNB?
Does the box need a reboot to send the info to the LNB?
Does it need time to react to any LNB changes?
Sorry for the simple questions, I am lost now.
Not getting any signal on any of the transponders.