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Thread: Disable volume/mute on vu+ duo

  1. #1

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    Disable volume/mute on vu+ duo

    I have an annoying issue which should be simple to solve but never been able to find out how!

    I use a Logitech Harmony One to control my Samsung TV and VU+ Duo and sometimes when i'm playing a file and press "6" to skip forward it somehow activates the mute on the Vu+ meaning i then have to use my remote to select device>vu+ hit mute (to unmute it!) then press activities on the remote to go back to watching the file...

    If I could disable the mute on the VU+ my problem would be solved!

    any ideas?

  2. #2
    Andy_Hazza's Avatar
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    Use your left or right arrow buttons instead!?! (Left to rewind n right to fast forward)


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    Walt's Avatar
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    Is it possible that you have HDMI-CEC enabled and the 6 key for the vu is the same frequency as the mute button for the tv?

  4. #4

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    Quote Originally Posted by Walt View Post
    Is it possible that you have HDMI-CEC enabled and the 6 key for the vu is the same frequency as the mute button for the tv?
    no it is muting the vu+ not the TV/amp and only occasionally

  5. #5

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    Quote Originally Posted by Andy_Hazza View Post
    Use your left or right arrow buttons instead!?! (Left to rewind n right to fast forward)


    Sent from my iPhone using Tapatalk

    Well not really 6/ 4 keys are much better for skipping adverts

  6. #6
    Walt's Avatar
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    Quote Originally Posted by imgold View Post
    no it is muting the vu+ not the TV/amp and only occasionally
    Just a thought, good luck with finding a solution.

  7. #7

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    thanks but still no solution

  8. #8

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    Just changed to a new Harmony Touch and still same issue - logitech don't have any ideas why either

    Not everytime but sometimes when 6 is pressed to skip forwards it mutes the vu+ box which is a royal pain!

    If I could disable the volume controls on the vu+ all would be good

  9. #9
    ccs's Avatar
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    Try re-learning the 6 key and see if it helps.

  10. #10

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    just found this thread - I have a Vu+ Duo and a Logitech Harmony remote (650), and I have this exact same issue.
    It's occasional, but annoying.
    any solution?

  11. #11
    Rob van der Does's Avatar
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    I use several Harmony's for all my boxes and this is an unknown issue for me.
    First of all (as this hasn't been answered yet): make sure that HDMI-CEC has been disabled (for the STB & TV). Probably no solution, but still do it.
    Secondly: does this also happen when using the original VU-R/C? If not, just re-learn the dodgy keys.
    As a work-around: add the STB-volume & mute keys to the activity, so when this happens you have the keys handy available.

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    70's Man (23-10-16),Andy_Hazza (23-10-16)

  13. #12

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    thanks, i'll check my settings and see what happens

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